LumaKol
Housing.com

Housing.com enquiries, called while they are still looking

Forward the lead emails Housing.com sends you to your private LumaKol address, and every tenant or buyer enquiry becomes a lead in your team’s calling queue, with its contact details and the listing it came from.

  • Through Housing.com lead emails
  • Push to the caller’s phone
  • Duplicates matched by phone
A smiling couple carrying a plant and boxes into a new home

Who it’s for

Rental and resale brokers, co-living and PG operators, and builders listing on Housing.com. Tenants in particular contact several listings in one sitting and decide quickly, so the broker who calls back first is usually the one who shows the flat.

  • Start Housing.com leads in a stage of your choice with a rental or resale tag, set once on the source.
  • Callers schedule the viewing as a follow-up, with a reminder on their phone.
  • Enquiries from 99acres and MagicBricks forwarded to the same workspace are matched by phone too.

How to connect it, through Housing.com lead emails

  1. 1

    Add an email source

    In LumaKol, go to Setup → Lead sources, choose Add source, then Email forwarding, and name it Housing.com. Copy its forwarding address.

  2. 2

    Confirm the forwarding address

    Add the address in Gmail’s Forwarding and POP/IMAP settings; Gmail’s confirmation code shows on the LumaKol source within a minute.

  3. 3

    Forward Housing.com emails

    Add a filter (Gmail) or rule (Outlook) on Housing.com’s sender address that forwards those emails to LumaKol.

  4. 4

    Choose who gets the leads

    One broker, or shared in turn between several, with the starting stage and tags. Forward one lead email to test.

What comes in with each enquiry

  • Name, phone and email, from the lead email’s labelled lines or table
  • City or locality, when the email gives one
  • Housing.com, saved as the lead’s campaign
  • The subject and details such as property, budget, requirement and the message, as a note

After the lead arrives

When a tenant or buyer who is already a lead enquires again, the new enquiry is added to their lead as a note and the lead moves up the queue, so the same broker follows up. Ten-digit mobiles are saved with +91, and an email without a phone number is listed under Activity as Not added.

Plans

Included on Growth, Business and Enterprise, and in the free trial.

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Questions

Is this an official Housing.com integration?+

No. LumaKol has no partnership or API connection with Housing.com. It reads the lead emails Housing.com sends you, after you forward them to your LumaKol address.

Can I use one address for all property portals?+

Yes. One email source can take lead emails from several portals, and the portal’s name is saved as each lead’s campaign. Use separate sources when each portal needs its own caller.

What happens if a tenant enquires again?+

If the phone number is already a lead, the new enquiry is added as a note and the lead moves up the queue, so nobody calls them twice.

What if the email has no phone number?+

It is not added, because every lead needs a number to call. The activity log shows it as Not added.

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