LumaKol
Google Forms

Google Forms responses, in the calling queue as they arrive

Paste the script LumaKol gives you into your form’s Apps Script and add one trigger. Every response becomes a lead with its answers, and the caller you choose gets a push on their phone.

  • Sent as each response is submitted
  • Every answer kept
  • No extra tools to pay for
Hands typing on a laptop at a white desk

Who it’s for

Schools and coaching centres taking admission enquiries, event organisers, clinics, NGOs and small businesses that already share a Google Form on their website, in a WhatsApp status or behind a QR code, and today copy the responses sheet into calls by hand.

  • Keep the form as it is: responses still reach your linked Google Sheet.
  • Questions titled Name, Phone, Email, City or Company fill those lead fields; every other answer is saved as a note.
  • One source per form lets each form’s leads go to different callers.

How to connect it

  1. 1

    Add Google Forms as a lead source

    In LumaKol, go to Setup → Lead sources, choose Add source, then Google Forms. The setup screen shows a script that already contains your private URL.

  2. 2

    Paste the script into your form

    In Google Forms, open ⋮ (More) → Apps Script, delete the sample code, paste the script and click Save.

  3. 3

    Add the form-submit trigger

    Open Triggers (the clock icon) → Add trigger, choose onFormSubmit, From form and On form submit, then allow the permissions. If Google warns the app isn’t verified, choose Advanced → Go to the project.

  4. 4

    Submit a test response

    Make sure the form asks for a phone number, then submit one response. It appears under the source’s Activity and as a lead with the caller you chose.

What comes in with each response

  • Name, phone and email, from questions titled like name, phone or mobile, and email
  • Company, city, state, postal code and address, when you ask for them
  • The form’s title, saved as the lead’s campaign
  • Every other answer, as Question: answer lines in a note

After the lead arrives

A response from a number you already have becomes a note on that lead, so a parent who fills in the form twice is called once, by the same counsellor. Choose one person, share responses in turn, or leave them for a manager, and set the starting stage and tags. The source keeps an activity log of its latest 50 responses.

Plans

Included on Growth, Business and Enterprise, and in the free trial.

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Questions

Why does Google say the app isn’t verified?+

Because the script is your own, not a published app. Choose Advanced, then Go to the project, then Allow. The script only sends this form’s responses to your LumaKol URL.

Do responses still go to my Google Sheet?+

Yes. The script runs alongside the form’s normal response handling, so a linked sheet keeps filling as before.

What if a response has no phone number?+

It is not added, because every lead needs a number to call. Make the phone question required so every response can become a lead.

Can I connect several forms?+

Yes. Add one Google Forms source per form, each with its own script, caller, stage and tags.

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