An auto dialer that keeps the calls coming, one at a time
Switch on Auto-dial next lead and, after each outcome, LumaKol counts down a few seconds and dials the next lead in your queue from your own SIM. It works like a one-line power dialer: no virtual numbers, nobody answering to silence, and you can stop at any moment.
- From your own SIM
- One call at a time
- Cancel any countdown
How auto-dial works
Two taps per call become one: log the outcome, and the next call is on its way.
- 1
Start calling
Open the calling queue on Android. It serves the open lead with the highest score first, then the soonest follow-up, and only leads under the attempt limit.
- 2
Call and log the outcome
Tap Call now. When the call ends the outcome form opens: pick what happened, add a note and save.
- 3
A short countdown
With Auto-dial next lead on, the next lead appears with a countdown, 5 seconds unless you change it. Cancel if you need a breather; the lead stays at the top of your queue.
- 4
The next call goes out
When the countdown ends, the call goes out from your work SIM through the phone’s dialer. Leave the screen and auto-dial stops.
Auto-dial next lead vs a predictive dialer
Dialers that ring several numbers at once are built for different work. This is how the three ways of calling compare.
| What you get | Tap to call | LumaKol auto-dial next lead | Predictive or parallel dialer |
|---|---|---|---|
| Who starts each call | The caller, with a tap | The app, after a countdown the caller can cancel | The software, often before a caller is free |
| Numbers dialled at once | One | One | Several per caller |
| Someone answers and nobody is there | Never | Never: the caller is already waiting | Can happen when every caller is busy |
| Number the lead sees | The caller’s mobile | The caller’s mobile | Usually a virtual number |
| Pace | As fast as the caller taps | Steady, with a pause you choose | Fastest, for large cold lists |
| What you need | A phone | The LumaKol Android app | VoIP lines, headsets and a calling plan |
Typical setups; individual dialers differ.
Controls for admins
Speed is the caller’s choice. The limits are yours.
Switch it off for everyone
Settings → Calling → Allow auto-dial next lead. When it is off, every call starts with a tap, whatever a caller chose.
Calling hours before every dial
Outside your calling hours the app warns before it dials, and on days you have closed for calling it does not dial at all.
Attempt limits
Leads that reach the attempt limit leave the queue, so auto-dial cannot keep ringing the same number.
Outcome before the next call
A calling policy can make the outcome mandatory before the next call, so speed never costs you the record.
No-contact block
Leads who asked not to be contacted are blocked from every dial, auto-dial included.
Where it works
Auto-dial next lead is in the Android app, where calls go out from the work SIM. In the web app, the same countdown opens the next lead and can start the call as well. It is each caller’s own choice and stays off until they switch it on.
Auto-dialer questions
Is this a predictive dialer?+
No. LumaKol dials one lead at a time, only after the caller has logged the last call, so the caller is always there when someone answers. It does not dial several numbers at once, play recorded messages or leave voicemails.
Can I change the pause between calls?+
Yes. On Android choose anything from 3 to 60 seconds; the web app offers 3, 5, 10, 15 or 30 seconds. The default is 5.
Can a manager turn it off?+
Yes, for the whole workspace, in Settings → Calling. Callers then start every call with a tap.
Can we use auto-dial for telemarketing in the US?+
Whether auto-dial counts as an automatic dialing system is a legal question. If your team calls consumers in the US, consider switching it off for the workspace and ask your lawyer; the US calling rules page explains the controls.
Can we use auto-dial in India?+
Check with your telecom operator first. Since September 2026, TRAI treats calls started by an application without direct human dialling, including autodialling, as A2P calls that must be declared to the operator in advance. Auto-dial next lead starts the next call after a countdown, so unless you have made that declaration, switch it off for the workspace and ask your lawyer.
Does auto-dial cost extra?+
No. It is part of every plan, and calls use the plan on your own SIM.
Learn more
Guides and articles on working a calling queue.
- ProductCold calling CRM
- ProductCompliance
- ArticleAuto-dial or tap to call: when speed helps, when it hurts, and the calling rules in India, the US and the UK
- GuideStart calling from the queue
- GuideLead scores: call the best leads first
- ArticleTelecaller KPIs that predict results, and the ones that only look busy
Look LumaKol up on the sites software buyers check
Independent directories. Each link opens LumaKol’s own page there.
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