Pricing

Every workspace starts with a 14-day free trial, no card needed — every workspace trials the Growth plan, individual accounts included. During the trial you can have up to 3 callers, 500 leads and 5 custom fields, and every lead source; downloading leads as CSV unlocks when you subscribe. If the trial ends without a plan, the workspace becomes read-only, pauses 15 days later, and is deleted after 90 days paused. Choose a plan at any point and everything is as you left it.

Three plans — Starter, Growth and Business — priced per seat per month, from a single seat, billed monthly or annually, with Enterprise by arrangement. Agents and team leads use seats; up to three owners, admins, billing admins and viewers are free. Plans differ in how many leads and custom fields you can keep, how many automation rules and sequences can be on at once, and which automatic lead sources you can connect. Live chat, targets, the API and webhooks, forms with QR codes, call reviews, field visits, quotes and lead scoring are on every plan. There are no per-call or per-minute charges and no setup fee. Current prices are on the Pricing page.

From Billing on the web: fill in your tax and invoice details, choose a plan and seats, and pay through the secure Razorpay checkout by card, UPI or net banking. Renewals are issued as proformas and become numbered tax invoices the moment they are paid. You get a renewal notice a week before each period ends.

Billing → Change plan or seats. The change starts a new period from today at the new plan and seat count and takes effect once it is paid; unused time on the old period is not credited, so changing near a renewal is best. During the trial the 3-caller limit cannot be raised — subscribe to add more. Pending invitations reserve a seat until accepted, revoked or expired.

No. Calls use the mobile plan already on the agent’s SIM. LumaKol charges only the per-seat subscription; there are no per-minute or per-call fees.

Yes. The owner or billing admin cancels an active subscription from Billing on the web. You keep full access until the end of the period already paid for, and can undo it until then with Keep my subscription. After that the workspace is read-only for 90 days and then deleted. Deleting the account of an owner who is the only active member erases the workspace straight away.