IndiaMART leads in your calling queue within minutes
Paste your IndiaMART CRM key once. LumaKol checks your Lead Manager every 5 minutes, adds each new buyer enquiry as a lead with the product and message, and hands it to the right caller.
- Checked every 5 minutes
- Repeat buyers matched by phone
- No copying and pasting
How to connect it
- 1
Get your CRM key from IndiaMART
In the IndiaMART Seller Panel, open Lead Manager, then CRM integration (Import/Export leads), and generate a key.
- 2
Add IndiaMART as a lead source
In LumaKol, go to Setup → Lead sources, choose Add source, then IndiaMART, and paste the key. It is stored encrypted.
- 3
Choose who gets the leads
Give every enquiry to one person, share them in turn between the people you pick, or leave them for a manager. Set the starting stage and tags as well.
- 4
Enquiries start arriving
LumaKol fetches new enquiries every 5 minutes, and the first check goes back 24 hours. Check IndiaMART now fetches straight away, up to once every 5 minutes.
What comes in with each enquiry
- Name, mobile and email, with any alternate numbers added to the lead
- Company and address, with city, state, PIN code and country
- The enquiry type, saved as the lead’s campaign
- The subject, product and the buyer’s message, as the first note on the lead
After the lead arrives
When a buyer who is already a lead enquires again, LumaKol does not create a duplicate. It adds the new message to the existing lead as a note and moves it up the queue, so the caller who knows the buyer calls back. Automation rules can then assign, tag or move leads by their source.
Questions
How quickly do IndiaMART leads arrive?+
LumaKol checks every 5 minutes, so a new enquiry is normally in the queue within 5 minutes of reaching IndiaMART. Check IndiaMART now fetches immediately, up to once every 5 minutes.
What if the CRM key stops working?+
The source shows Needs attention with IndiaMART’s own message. Generate a new key in IndiaMART and paste it into the source.
Who gets the lead when the same buyer enquires twice?+
The caller who already has it. LumaKol matches the enquiry by phone number and adds it to the existing lead as a note.
Can I see what IndiaMART sent?+
Yes. Each source keeps an activity log of its last 50 deliveries, each marked New lead, Repeat or Not added, with the reason when a lead was not added.
Other integrations
All integrationsLook LumaKol up on the sites software buyers check
Independent directories. Each link opens LumaKol’s own page there.
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