Connect your lead sources to LumaKol

Open the list of sources

Setup → Lead sources → Add source. The sources are grouped the way you probably think of them, and the search box finds one by name. Under “Already in LumaKol” are the ways in that need no outside account: LumaKol lead forms, website chat and CSV or Excel import.

• Ads and social: Facebook & Instagram lead ads, Google Ads lead forms
• Marketplaces and portals: IndiaMART, JustDial, TradeIndia, and lead emails from portals such as 99acres, MagicBricks and Housing.com
• Website and forms: Google Forms, WordPress, Typeform, Tally, Jotform, Webflow, Wix, Unbounce, and Website or other app for anything else
• Payments and stores: Razorpay, Instamojo, Shopify
• Automation tools: Zapier, Pabbly Connect, Make

Choose who gets the leads

Every source has the same few settings. Give it a name you will recognise (the campaign, account or form), then choose who gets its leads: always one person, shared in turn between the people you tick, or nobody yet so a manager can hand them out. Pick the stage new leads start in and any tags to add. Whoever receives a lead gets a push on their phone the moment it lands.

Ads and social

Two ad platforms connect directly.

• Facebook & Instagram: choose the source, sign in with Facebook and tick the Pages whose lead forms you want. Leads from those forms, and from the Instagram account linked to each Page, arrive within minutes; “Check Facebook now” fetches them straight away. LumaKol reads only the leads from those forms
• Google Ads lead forms: open Connect on the source to copy its webhook URL and key. In Google Ads, open the lead form, choose Webhook integration under “Lead delivery option”, paste both and click “Send test data”. The test shows under Activity as Test and creates no lead

IndiaMART, JustDial and TradeIndia

Each marketplace works a little differently, so the speed differs too.

• IndiaMART: in the Seller Panel, open Lead Manager → CRM integration and generate your CRM key, then paste it into the source with Edit. LumaKol checks for new enquiries every 5 minutes, and “Check IndiaMART now” fetches them straight away
• JustDial: copy the source’s link from Connect and send it to your JustDial account manager, asking them to switch on lead push to it. Leads arrive as JustDial sends them
• TradeIndia: enter the User ID, Profile ID and Key that TradeIndia gives you for its inquiry API. LumaKol checks for new enquiries every 15 minutes, and Check now fetches them straight away

Lead emails from 99acres, MagicBricks, Housing.com and other portals

LumaKol does not connect to property and service portals directly. Instead, you forward the lead emails they already send you. Add a Lead emails source and copy your LumaKol lead email address from Connect. Every email that reaches it is read for the name, phone number and email, and becomes a lead with the source’s owner, stage and tags. It works for 99acres, MagicBricks, Housing.com, Sulekha, NoBroker or any portal that emails you its leads.

• Gmail: Settings → See all settings → Forwarding and POP/IMAP → Add a forwarding address, and paste your LumaKol lead email address. Gmail sends a confirmation to it; LumaKol shows the code on the source, so you can enter it in Gmail
• Then forward only the portal’s emails: search Gmail for the portal’s sender address, choose “Create filter”, tick “Forward it to” and pick your LumaKol address
• Outlook: Settings → Mail → Rules → Add new rule. Set the condition to the portal’s sender and the action to “Forward to” your LumaKol lead email address

Website and form tools

Each form tool has its own source. Open Connect on the source, copy its private link and paste it into the tool’s webhook setting; Connect shows the steps for each tool.

• Google Forms: Connect gives you a short script with your link already in it. Paste it into the form’s Apps Script editor (the ⋮ menu in Google Forms) and follow the steps shown, and every response is sent as the form is submitted
• WordPress: Contact Form 7, WPForms, Elementor Pro and Gravity Forms can each send a webhook, some through the plugin’s webhook add-on. Paste the link there
• Typeform, Tally, Jotform, Webflow and Unbounce: add the link as a webhook in the form’s or site’s integration settings
• Wix: create a Wix automation that runs when your form is submitted and sends a webhook to the link
• Anything else: a Website or other app source accepts JSON or ordinary form fields from any tool. Name, phone or mobile, email, city, company and message are picked up automatically, and “Field names” maps unusual ones

Payments and stores

Someone who has just paid or bought is worth a call: to welcome them, confirm the order or offer the next thing. Add the source, copy its link from Connect and add it as a webhook in the service.

• Razorpay: customers who pay through Payment Pages, Payment Links or Payment Buttons arrive when the payment is captured
• Instamojo: each successful payment arrives with the buyer’s details
• Shopify: every new customer in your store arrives as a lead

Zapier, Pabbly Connect and Make

For an app that has no source of its own, let an automation tool pass its leads on. Add a Zapier, Pabbly Connect or Make source, copy its link, and add a step that POSTs each new lead to it: Webhooks by Zapier on Zapier (which needs a paid Zapier plan), a webhook or API request action in Pabbly Connect, or the HTTP module in Make. Send at least a phone number; use “Field names” if your fields are named differently.

Check what arrived

Each source shows its state (Live, Paused or Needs attention), how many new leads, repeat enquiries and rejected ones it has received, and when the last one came in. Activity lists every delivery, newest first, as New lead, Repeat, Not added (with the reason, such as no valid phone number) or Test.

• A number already in your workspace never becomes a second lead: the enquiry is added as a note on the lead you have, so its owner sees the person asked again
• The same delivery sent twice is recorded once
• Pause stops a source without losing its settings; Remove stops it for good, and leads it already sent stay in LumaKol