TradeIndia enquiries in your calling queue every 15 minutes
Paste your TradeIndia User ID, Profile ID and Key once. LumaKol checks for new buyer enquiries every 15 minutes, adds each one as a lead with the product and message, and hands it to the right caller.
- Checked every 15 minutes
- Check now fetches at once
- Repeat buyers matched by phone
Who it’s for
Manufacturers, exporters, wholesalers and traders who sell on TradeIndia, where the same buyer enquiry often reaches several sellers. The seller who calls first has the best chance of the order, so the enquiry should be on a phone within minutes, not waiting in a dashboard until tomorrow.
- Sell on IndiaMART as well? Connect both: a buyer who asks on both becomes one lead, not two.
- Share enquiries in turn between your sales callers, or send every one to the person who handles TradeIndia.
- The enquiry type is saved as the lead’s campaign, and the product and message as its first note.
How to connect it
- 1
Find your My Inquiry API details
Sign in to your TradeIndia seller dashboard and open Inquiries & Contacts, then My Inquiry API. It shows your User ID, Profile ID and Key.
- 2
Add TradeIndia as a lead source
In LumaKol, go to Setup → Lead sources, choose Add source, then TradeIndia, and paste all three. They are stored encrypted.
- 3
Choose who gets the leads
Give every lead to one person, share them in turn between the people you pick, or leave them for a manager. Set the starting stage and tags as well.
- 4
Enquiries start arriving
LumaKol checks every 15 minutes, and the first check also picks up the previous day’s enquiries. Check TradeIndia now fetches straight away, up to once every 5 minutes.
What comes in with each enquiry
- The buyer’s name, mobile and email
- Company, city, state and country
- The enquiry type, saved as the lead’s campaign
- The subject, product and the buyer’s message, as the first note on the lead
After the lead arrives
A buyer who is already a lead and enquires again is not added twice: the new message becomes a note on the existing lead and it moves up the queue, so the caller who knows them calls back. If TradeIndia turns the details down or does not answer, the source shows Needs attention with TradeIndia’s own message, and LumaKol tries again on the next check.
Questions
How quickly do TradeIndia enquiries arrive?+
Within 15 minutes of reaching your TradeIndia account. Check TradeIndia now fetches immediately, up to once every 5 minutes.
Where do I find the User ID, Profile ID and Key?+
In the TradeIndia seller dashboard under Inquiries & Contacts → My Inquiry API. To replace them later, open the source with Edit and fill in all three again.
I also sell on IndiaMART. Will a buyer who asks on both be called twice?+
No. Both sources match by phone number, so the second enquiry becomes a note on the lead the first one created.
Can I see what TradeIndia sent?+
Yes. The source’s activity log lists its latest 50 enquiries, each marked New lead, Repeat or Not added, with the reason when one was not added.
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