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LumaKol

Call tracking CRM for sales and telecalling teams

The calling CRM that logs every call

Your team calls from the SIM in their own phone. LumaKol logs each call, books the follow-up and shows managers the day as it happens.

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Illustrative preview of the manager board and the mobile app
LumaKol app home screen with today’s calls, overdue follow-ups and the Start calling button
Illustrative preview of the manager board and the mobile app

Why teams pick LumaKol

  • Calls from your own SIMReal mobile numbers, no per-minute charges
  • App in 33 languagesEach agent picks their language in the app
  • Data encryptedIn transit and at rest, every workspace isolated
  • Non-calling admins freeUp to 3 owners and admins who don’t call use no seat
Product tour

See LumaKol in 2 minutes

Real screens from the mobile app and the web app, from the first call on an agent's own SIM to the manager's reports.

Product

Everything a calling team runs on, in one place

Agents work from the Android or iPhone app on their own phone; managers run the day from the browser.

Calling and auto-dial

Tap to call from the work SIM, or start Power Dialer and the app dials your list one lead after another, with a short countdown after each hang-up.

Automatic call logging

On Android, every lead call on the work SIM, incoming, outgoing or missed, lands on the lead with its exact duration, even after a restart. On iPhone, calls started from LumaKol do, with an approximate duration.

Follow-ups that happen

One tap after each call books the next step. Overdue callbacks come first, in the agent’s time zone.

Lead sources

Portals, ad forms and your website send new enquiries straight to a caller, each one tagged with its source.

Reports and coaching

Funnel, sources, best hours and every caller against their target, with coaching one click away.

Attendance and field visits

Check-in, breaks and active time for callers, plus visits with a check-in at the lead and a route for the day.

Call reviews and scorecards

Score calls line by line on one team scorecard and leave a note the agent sees.

Default scorecard1–5
  • Greeting and introduction
  • Understanding the customer’s need
  • Product knowledge
  • Handling objections
  • Agreeing a clear next step
  • Tone and courtesy
See all features
How setup works

Set up the same day

No hardware, no new numbers and no IT project: the team keeps the phones and SIMs it already has.

  1. 1

    Create your workspace

    Sign up as a company or an individual, verify your email and pick an industry template: outcomes and pipeline stages are ready as soon as you choose.

  2. 2

    Invite your team

    Add agents and team leads by email. Each agent installs the LumaKol app, picks their work SIM and follows a short setup that explains every permission.

  3. 3

    Agents call as usual; managers coach from the dashboard

    Agents keep dialling the way they always have. Calls, outcomes and follow-ups appear on the dashboard where team leads coach and managers report.

Comparison

SIM-based CRM vs VoIP dialers vs spreadsheets

Cloud telephony charges per minute and calls from unknown virtual numbers. Spreadsheets and WhatsApp groups lose the follow-up. LumaKol sits on the phone your agents already use.

  • Calls show your agent’s real mobile number

    LumaKolYes

    VoIP / cloud dialers
    Virtual or masked number
    Spreadsheets & WhatsApp
    Yes

  • Per-minute calling charges

    LumaKolNone — uses the SIM plan

    VoIP / cloud dialers
    Billed per minute
    Spreadsheets & WhatsApp
    None

  • Risk of being flagged as spam by carriers and caller-ID apps

    LumaKolLow — known personal numbers

    VoIP / cloud dialers
    High for shared virtual numbers
    Spreadsheets & WhatsApp
    Low

  • Lead calls logged automatically (incoming and missed too on Android)

    LumaKolYes, on the work SIM

    VoIP / cloud dialers
    Only calls made inside the dialer
    Spreadsheets & WhatsApp
    Manual entry

  • Feedback captured the moment a call ends

    LumaKolOne-tap outcome and notes

    VoIP / cloud dialers
    Sometimes
    Spreadsheets & WhatsApp
    Rarely

  • Follow-up reminders and callbacks

    LumaKolYes, in the agent’s time zone

    VoIP / cloud dialers
    Depends on the CRM
    Spreadsheets & WhatsApp
    Forgotten

  • Call recording

    LumaKolNot recorded by LumaKol. With recording sync on, the phone dialer’s own recording is matched to the call and saved to the Google Drive your workspace chose

    VoIP / cloud dialers
    Server-side
    Spreadsheets & WhatsApp
    No

  • Calling hours, attempt caps and do-not-call policy

    LumaKolBuilt in, for your own do-not-call list (no national registry screening)

    VoIP / cloud dialers
    Varies
    Spreadsheets & WhatsApp
    No

  • Live team board for managers

    LumaKolYes

    VoIP / cloud dialers
    Yes
    Spreadsheets & WhatsApp
    No

  • Works when mobile data is weak

    LumaKolCalls unaffected; data syncs later

    VoIP / cloud dialers
    Call quality drops
    Spreadsheets & WhatsApp
    Yes

Comparison reflects typical cloud-dialer and manual workflows; specific products differ.

Built for phone-based sales and service teams

Outcomes, pipeline stages and call scripts come pre-configured for your industry.

All industries
Pricing

Simple per-seat pricing. No calling charges.

14-day free trial, then from ₹399$9 per calling seat per month. There is no free plan, no setup fee and no per-minute charge.

See plans and pricingStart 14-day free trial
From
₹399$9
per calling seat / month
  • 14-day free trial, no card needed
  • Agents and team leads use a seat
  • Up to 3 non-calling admins free
  • Pay monthly, or yearly for less
FAQ

Frequently asked questions

Short answers to what teams ask before they start.

All questions
Is LumaKol a VoIP dialer or cloud telephony?+

No. LumaKol is not a dialer and does not carry calls. Your agents call from the SIM in their own phone over the mobile network, and LumaKol logs, organizes and follows up on those calls. There are no per-minute charges and no virtual numbers.

Are there calling charges on top of the subscription?+

No. Calls use the mobile plan already on the agent’s SIM. LumaKol charges only the per-seat subscription; there are no per-minute or per-call fees.

Which phones are supported?+

Android phones running Android 10 or newer, and iPhones, on any carrier. Each agent installs the LumaKol app on their own phone and signs in with their work account.

Are calls recorded?+

LumaKol does not record audio itself. Where the phone’s own dialer records calls, the app matches the recording to the call. When the agent turns on Sync dialer recordings, the app saves it where your workspace chose in Settings → Privacy, by default the caller’s own Google Drive, and managers can play it from the call on the web. Some phones and regions do not allow dialer recording. Recording consent rules in your country are your responsibility.

Does the app read personal calls?+

No. Only the SIM chosen as the work SIM is captured; the personal SIM is never read. Calls with numbers that are not leads stay on the phone, unless your admin turns on missed-call leads — then only incoming calls from new numbers on the work SIM are sent. Agents can see exactly which permissions the app uses, and nothing runs through accessibility services.

Give your team a CRM that captures every call

Set up your workspace and start capturing calls the same day.

Start 14-day free trialBook a demo
  • No card needed
  • Up to 3 non-calling admins free
  • Calls from your own SIM
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