Pricing
Every feature, plan by plan
Each limit is the exact number your workspace gets, and each feature has a one-line explanation. Prices are per calling seat, per month.
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IncludedNot included
| Feature | Starter $7 / seat / month | Growth $15 / seat / month | ||
|---|---|---|---|---|
| Price and seats | ||||
| PricePer calling seat, per month: billed monthly, or yearly at the lower rate. Prices exclude taxes. | $7 | $15 | ||
| Minimum calling seatsThe fewest calling seats you can subscribe with on this plan. | 1 | 1 | ||
| Maximum calling seatsThe most calling seats one workspace can have on this plan. | 500 | 500 | ||
| Free non-caller membersOwners, admins, billing admins and viewers don't use a seat: up to three per workspace, the owner included. | Up to 3 | Up to 3 | ||
| 14-day free trial14 days on the Growth plan for up to 3 callers and 500 leads. No card needed. | ||||
| Leads and data | ||||
| Leads storedThe most leads your workspace can store. | 50,000 | 250,000 | ||
| Custom fieldsYour own fields on every lead (text, number, date, dropdown and more), which imports can fill in. | 20 | 100 | ||
| Import leadsUpload Excel or CSV files of up to 50,000 rows each and map the columns to lead fields. | ||||
| Export leads to CSVDownload leads as CSV on a paid plan (not during the free trial), only by the roles you allow. Every export is logged. | ||||
| Calling | ||||
| Automatic call logging (Android)On Android, calls on the work SIM are logged against the lead automatically: outgoing, incoming and missed. | ||||
| iPhone appBuilt and waiting on App Store approval. It is not part of any plan until it goes live. | Coming soon | Coming soon | ||
| Call recording syncOn Android, recordings made by the phone's own dialer are matched to the lead and uploaded. LumaKol doesn't record calls itself. | ||||
| One-tap call outcomes, notes and required feedbackLog the result of each call in one tap with a note, and make feedback required if you want it. | ||||
| Calling queue ranked by lead scoreEvery open lead gets a score from 0 to 100 with the reasons shown; the queue serves the highest score first. | ||||
| Call scriptsA general script plus scripts per stage or lead source, shown on the queue card with the lead's details filled in. | ||||
| Caller-ID card for lead callsOn Android, an incoming call from a lead shows a card with the lead's name and details before you answer. | ||||
| Calling rulesCalling hours, closed days, attempt limits, the delay between retries and a block on leads who asked not to be contacted. | ||||
| Missed calls from new numbers become leadsOn Android, a missed call on the work SIM from a number that isn't a lead becomes a lead with a callback due now. Off by default. | ||||
| Follow-ups and automation | ||||
| Follow-ups, retries and remindersBook the next call with retry delays and reminders that arrive in each agent's own time zone. | ||||
| Active automation rulesWhen-if-then rules that assign leads, change the stage, add tags, set follow-ups, notify managers or start a sequence. This is how many can be on at once. | 3 | 25 | ||
| Active drip sequencesTimed steps after a lead is added: emails from your own mailbox, WhatsApp or SMS reminders and follow-up tasks. This is how many can run at once. | 3 | 25 | ||
| Email from your own mailboxLead emails and sequence steps go from the mailbox you connect, never from LumaKol, with a stop link in every sequence email. | ||||
| Lead capture | ||||
| Lead forms with QR postersHosted lead forms you can share as a link, add to your website or print as a QR poster. Up to 20 per workspace. | Up to 20 | Up to 20 | ||
| Website live chat widgetsA chat widget for your website: every chat becomes a lead and is answered from the Chats inbox in the web app. | Up to 10 | Up to 10 | ||
| Google Ads lead formsGoogle Ads lead forms send new enquiries straight into LumaKol as leads. | ||||
| IndiaMART and JustDialConnect IndiaMART (with your CRM key) and JustDial. New enquiries arrive as leads; a repeat number is added as a note, not a duplicate. | ||||
| Any website via webhookA URL of your own that turns posts from any website or tool into leads, with the owner, stage and tags you choose. | ||||
| Team and management | ||||
| Teams and team leadsGroup agents into teams with a team lead who sees their own team's leads, live board and recordings. | ||||
| Live team boardEach agent's status right now (on a call, on a break, idle or offline) with today's outcomes and due follow-ups. | ||||
| Attendance, breaks and idle timeCheck-in time, active time, breaks and idle time, fed by the phones. The attendance report exports to CSV. | ||||
| Coaching analytics and call scorecardsBest hours to call, speed to first call, follow-up discipline, caller scorecards and 1–5 call reviews on your own criteria. | ||||
| Field visits with GPS check-in and routesCheck in at the customer with one location reading, see the distance from the lead and review each day's route. No tracking between check-ins. | ||||
| Sales targets and month-end forecastMonthly targets per person for calls, connected calls, deals won and revenue, plus a month-end revenue forecast. | ||||
| Reports and dashboardsA dashboard for any date range, plus the pipeline funnel, by-agent workload, revenue from quotes and list performance. | ||||
| Sales tools | ||||
| QuotesShare a quote link the customer can accept online. Rupee quotes carry a UPI pay link and QR code; the money goes straight to you. | ||||
| WhatsApp, SMS and email templatesPick a WhatsApp, SMS or email template on a lead: it opens on the phone ready to send and is logged on the timeline. | ||||
| Calendar feed of follow-upsA private calendar link for Google Calendar, Apple Calendar or Outlook with every follow-up and a reminder. | ||||
| API and webhooks | ||||
| Public REST APIKeys with only the permissions you choose: 120 requests a minute and 10,000 a day per workspace. Paid plans, not during the trial. | 5 keys, 60 requests/min per key | 5 keys, 60 requests/min per key | ||
| Outgoing webhooksLumaKol posts signed JSON to your URL when a lead is added, edited, moved or reassigned, or a call outcome is logged. | Up to 20 | Up to 20 | ||
| Security and languages | ||||
| Encryption in transit and at restConnections are encrypted with TLS and data is encrypted at rest; secrets are encrypted again in the application. | ||||
| Per-workspace data isolationEach workspace's data is kept separate from every other workspace's. | ||||
| Phone number masking for agentsShow agents full, masked or hidden numbers inside LumaKol. Managers always see full numbers. | ||||
| Audit logAn append-only record of exports, admin changes and sign-ins. | ||||
| Interface languagesThe web and phone apps in 33 languages, including 10 Indian languages. Each person picks their own. | 33 | 33 | ||
| Support | ||||
| Support channelHow you reach the LumaKol team on this plan. A person answers every message. | Email and chat support | Chat support, business hours | ||
Prices exclude taxes. Facebook and Instagram lead ads, Google Drive, Google Sheets, two-way calendar sync and the iPhone app are built and waiting on store or partner approval, so they are not part of any plan until they go live.
Seats are for people who call. Owners, admins, billing admins and viewers are free, up to three per workspace. Prices in US dollars, exclusive of any local taxes. Paid securely through Razorpay; export invoice provided.
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