From enquiry to confirmed trip, without losing a traveller
Dates, destinations and budgets are captured on the call, itineraries and quotes go out fast, and every traveller has a follow-up until they book.
What gets in the way today
Enquiries are time-sensitive
Travel dates are close and fares move; a slow reply loses the booking.
Quotes change many times
Hotels, flights and inclusions shift with each conversation, and the latest version is hard to find.
Travellers go quiet after the itinerary
The itinerary goes out and nobody calls back to answer the questions that would close it.
Customers in other time zones
Calling an overseas traveller at the wrong hour is an easy way to lose them.
How LumaKol fits the day
From the first enquiry to the closed deal, on the phone your team already carries.
- 11 / 4
Enquiries arrive with the details that matter
Ad forms, the website and hosted forms arrive in one workspace, with destination, dates and group size in custom fields.
- 22 / 4
Agents call and shape the trip
The queue serves the best lead first. The outcome, notes and next follow-up are recorded after every call.
- 33 / 4
Itineraries and quotes go out fast
Share the itinerary from a WhatsApp or email template, then send a quote with GST and discounts the traveller can accept online.
- 44 / 4
Advance paid, trip booked
The traveller pays the advance by UPI to your own UPI ID. Undecided travellers join a drip sequence until they are ready.
On Android, calls from the work SIM are logged automatically. On iPhone, agents call from the app and log the outcome straight after.
The pipeline you start with
Built in and ready on day one. Rename, add or remove stages whenever your process changes.
- New enquiry
- Contacted
- Itinerary shared
- Quote shared
- Negotiation
- Booked (Won)
What matters most for your team
Custom fields
Destination, travel dates, group size and budget as custom fields on every lead, included in exports.
WhatsApp, SMS and email templates
Itineraries, inclusions and payment details open in WhatsApp, SMS or email on the agent's phone with the text filled in.
Quotes with UPI payment
Quotes with GST and discounts, a public page to accept or decline, and UPI payment to your own UPI ID.
Follow-ups and retry rules
A dated follow-up after every itinerary and quote, with retry rules for travellers who do not answer.
33 languages and local time zones
Time zones per user and calling hours checked before every dial, so overseas travellers are called at sensible hours.
Drip sequences
Timed emails from your own mailbox plus WhatsApp and SMS steps with the text ready keep undecided travellers warm.
Where your leads come from
Connect the channels you already use; new leads reach the calling queue as they arrive.
- Google Ads lead forms
Lead-form extensions post straight into your workspace.
- Website webhook
Any website or form tool can send leads to your workspace URL.
- Hosted forms
A LumaKol form you can link from ads, bios and QR codes.
- JustDial
Enquiries from your listing land in the queue.
- CSV / Excel import
Bring existing lists in and map the columns once.
Questions teams ask
Can travellers accept a quote online?+
Yes. Every quote has a public page where the traveller can accept or decline, and pay by UPI to your own UPI ID.
Does LumaKol send WhatsApp messages for us?+
No. Templates open WhatsApp on the agent's phone with the text filled in, the agent sends it, and it is logged on the lead's timeline.
We sell to travellers abroad. Does that work?+
Yes. Each user has their own time zone, calling hours are checked before every dial, the app runs in 33 languages, and billing is in INR in India and USD elsewhere.
Can agents use their own phones?+
On Android, LumaKol logs calls from the selected work SIM automatically and never reads a personal SIM. On iPhone, agents call from the app and log the outcome straight after; iOS does not allow automatic capture.
Start calling with a pipeline built for you
14-day free trial, no card needed. Or book a 30-minute walkthrough with our team.