Turn enquiries and missed calls into paid orders
Enquiries from ads and marketplaces reach one queue, buyers get a quote they can pay by UPI, and missed calls from new numbers become leads instead of lost sales.
What gets in the way today
Enquiries scatter across apps
Instagram, Facebook, marketplaces and the shop phone each hold part of the conversation.
Payment follow-ups are manual
Buyers ask for a price, say they will pay later, and nobody calls back.
Missed calls are lost orders
During a sale or a busy afternoon, unanswered calls from new buyers simply disappear.
Order confirmations eat the day
Confirming orders by phone is repetitive and easy to skip without a queue.
How LumaKol fits the day
From the first enquiry to the closed deal, on the phone your team already carries.
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Enquiries and missed calls land in one queue
IndiaMART enquiries, your hosted form and your store's webhook arrive together. On Android, missed calls from new numbers can become leads too.
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Callers confirm what the buyer wants
One tap dials from the work SIM. The outcome and notes are logged, and the next follow-up is set.
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The payment page goes out
Send a quote with GST and discounts. The buyer opens it, accepts and pays by UPI to your own UPI ID.
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Orders confirmed, buyers remembered
When a caller logs the order as confirmed, a rule moves the lead to Order placed and tags it, so repeat buyers are easy to find next season.
On Android, calls from the work SIM are logged automatically. On iPhone, agents call from the app and log the outcome straight after.
The pipeline you start with
Built in and ready on day one. Rename, add or remove stages whenever your process changes.
- New lead
- Contacted
- Interested
- Payment link sent
- Order placed (Won)
What matters most for your team
A calling queue that serves the best lead first
The queue serves the best lead first, so callers spend their time on buyers who are ready.
One-tap calling
One tap dials from the work SIM and the call is logged against the buyer automatically on Android.
Quotes with UPI payment
Quotes with GST and discounts on a public page the buyer accepts, with payment by UPI to your own UPI ID.
WhatsApp, SMS and email templates
Price lists, product details and payment reminders open in WhatsApp, SMS or email on the caller's phone, ready to send.
Missed calls become leads
On Android, missed calls from new numbers on the work SIM can become leads with a callback due. Off by default.
Automation rules
Assign by product or round-robin, tag by campaign and change the stage as buyers move from enquiry to order.
Where your leads come from
Connect the channels you already use; new leads reach the calling queue as they arrive.
- IndiaMART
Wholesale and bulk buyers.
- Website webhook
Any store or form tool that can send a webhook.
- Hosted forms
A LumaKol form you can link from ads, bios and QR codes.
- CSV / Excel import
Bring existing lists in and map the columns once.
- Public API
Create and update leads from your own systems.
Questions teams ask
Where does the buyer's payment go?+
Straight to your own UPI ID. The buyer accepts the quote on a public page and pays by UPI; LumaKol never holds the money.
Can LumaKol send bulk SMS or WhatsApp?+
No. Templates open WhatsApp, SMS or email on the caller's phone with the text ready, one buyer at a time, and each message is logged on the lead.
Can my online store send leads in?+
Yes, if it can send a webhook. Any website or form tool that posts to your workspace's webhook URL creates leads, and the public API covers everything else.
Does it work on iPhone?+
On Android, LumaKol logs calls from the selected work SIM automatically and never reads a personal SIM. On iPhone, agents call from the app and log the outcome straight after; iOS does not allow automatic capture.
Start calling with a pipeline built for you
14-day free trial, no card needed. Or book a 30-minute walkthrough with our team.