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LumaKol vs Telefonía en la nube

Cloud telephony or your own SIM? Why teams choose LumaKol

LumaKol keeps calls on your team’s own mobile numbers, with no per-minute bill, and builds the CRM around them. Cloud telephony adds virtual numbers, IVR and central recording, which suits inbound helplines and promotional campaigns.

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Checked on 18 October 2026. Exotel, Knowlarity, MyOperator and Smartflo are trademarks of their owners; LumaKol is not affiliated with them. Sources

LumaKol
Our product
vs
Telefonía en la nube
From its own site
Pricing model
Per seat a month, with no per-minute or setup chargesPer user, channel or plan, often with setup or platform fees and per-minute charges
Number the customer sees
The agent’s own mobile number, which customers recognise and can call backA virtual number (landline, mobile or toll-free), or 140 and 1600 series numbers for regulated commercial calls
What each agent needs
Just an Android phone or iPhone with the work SIMA browser softphone with a headset and steady internet, an app, or a call bridged to the agent’s mobile

Choose LumaKol if

Your team calls people who enquired or who are already customers, from their own phones, and wants the CRM and call logging in one place without a telephony bill.

Choose Telefonía en la nube if

You run an inbound helpline with IVR or toll-free numbers, must record every call centrally, or run promotional campaigns on 140-series numbers.

Side by side

At a glance

Every Telefonía en la nube fact comes from its own website or app-store page, linked in the sources at the end.

  • What it is
    LumaKol
    A complete calling CRM
    Leads, calling queue, outcomes, follow-ups, automations, quotes and live reports
    Telefonía en la nube
    A phone system in the cloud
    Virtual numbers, IVR, routing, recording and dialers, usually connected to a separate CRM
  • Number the customer sees
    LumaKol
    The agent’s own mobile number, which customers recognise and can call back
    Telefonía en la nube
    A virtual number (landline, mobile or toll-free), or 140 and 1600 series numbers for regulated commercial calls
  • What each agent needs
    LumaKol
    Just an Android phone or iPhone with the work SIM
    No headset, softphone or internet calling
    Telefonía en la nube
    A browser softphone with a headset and steady internet, an app, or a call bridged to the agent’s mobile
  • Call recording
    LumaKol
    The phone dialer’s own recordings, matched to the call and saved to your Google Drive
    Telefonía en la nube
    Every call, stored by the provider for a set time (3 to 12 months on the plans listed)
  • Pricing model
    LumaKol
    Per seat a month, with no per-minute or setup charges
    Calls use the SIM’s own plan
    Telefonía en la nube
    Per user, channel or plan, often with setup or platform fees and per-minute charges
    Most plans billed yearly or quarterly
  • Inbound calls
    LumaKol
    Customers call the agent directly on a number they know
    On Android, incoming and missed calls are logged on the lead
    Telefonía en la nube
    IVR, routing, queues and toll-free numbers
  • Promotional calls in India
    LumaKol
    Built for calls people asked for
    Enquiries, follow-ups and customers, with calling hours and attempt limits checked before every dial
    Telefonía en la nube
    Promotional calls from a registered 140-series header
  • Hiding numbers
    LumaKol
    Customers see the agent’s own number
    Lead numbers can be masked or hidden from agents inside LumaKol
    Telefonía en la nube
    Call masking keeps agents’ and customers’ numbers private
Why LumaKol

Where LumaKol stands out against Telefonía en la nube

Everything below works in LumaKol today.

What you get with LumaKol

  • No per-minute, per-channel or setup charges: calls use the SIM’s own plan and LumaKol is priced per seat.
  • Customers see a mobile number they know, and the same person calls back.
  • Calls go over the mobile network, so weak internet does not affect them.
  • The CRM is built in: leads, calling queue, outcomes, follow-ups and reports in one place.
  • No numbers to buy and no hardware: install the app and pick the work SIM.
Why LumaKol

Why teams choose LumaKol

Everything below works in LumaKol today, on the web and in the app.

  • Calls log themselves

    On Android, every call on the agent’s own SIM is saved to the lead with its exact duration, outcome and next follow-up, including calls from the phone’s own dialer, and dialer recordings are matched to the call on the phone. On iPhone, calls started from LumaKol are saved with an approximate duration measured by the app.

  • Personal calls stay private

    Only the work SIM you choose is read. Calls with people who are not leads stay on the phone.

  • Leads from 18+ lead sources

    Google Ads, IndiaMART, JustDial, TradeIndia, property-portal emails, form tools, Razorpay, Shopify, Pabbly Connect, Make and Google Sheets feed one calling queue, and HubSpot, Pipedrive and Zoho CRM sync both ways.

  • Follow-ups that run themselves

    Round-robin routing, automation rules, lead scoring and drip email sequences sent from your own mailbox.

  • The whole team on one screen

    Live board, attendance, field visits, coaching, Power Dialer calling sessions, quotes and reports by source and agent, plus an open API and webhooks.

  • From ₹399$9 a seat

    Billed monthly from a single seat, with a 14-day free trial and no card needed.

Pricing

Prices compared

LumaKol

14-day free trial
  • Starter
    ₹399$9
    per calling seat / month
  • Growth
    ₹899$19
    per calling seat / month
  • Business
    ₹1,299$29
    per calling seat / month

Billed monthly; about 20% less yearly. Calls use each SIM’s own plan, with no per-minute or setup charges.

See every plan and limit

Telefonía en la nube, as listed on its site

MyOperator, 10 users, billed yearlyFrom ₹5,000 a month
Smartflo Lite (Tata Tele Business Services), per licence₹950 a month + ₹5,000 once
Knowlarity prepaid, 1,200 minutes a monthFrom ₹16,800 a year
Exotel, most plansPrice on request

Knowlarity then charges 30 paise per 30 seconds. GST extra.

FAQ

Questions

What teams ask when they weigh LumaKol against Telefonía en la nube.

Can I use LumaKol alongside cloud telephony?

LumaKol logs calls made on the work SIM: every one on Android, and those started from LumaKol on iPhone. Calls placed through a cloud telephony app or softphone over the internet stay in that provider’s own system or its CRM integration.

Can sales teams in India call from their own SIMs?

Calls people asked for are in a stronger position than cold calls. Since September 2026, TRAI allows commercial calls based on a customer’s enquiry for seven days from a written or digital enquiry, and promotional calls must come from registered 140-series numbers. Our India calling rules page explains more; ask your lawyer about your own case.

Which costs less?

For outbound teams that talk a lot, usually SIM calling: there are no per-minute or per-channel charges, only each SIM’s plan and LumaKol’s per-seat price. Cloud telephony costs vary by provider and plan, so compare a real month of your own calls.

Other comparisons

All comparisons

Sources and method

Checked on 18 October 2026. Exotel, Knowlarity, MyOperator and Smartflo are trademarks of their owners; LumaKol is not affiliated with them.

Everything we say about another product comes from its own website or app store listing, with the links at the bottom of each page and the date we checked. Prices and features change, so check their site before you decide. If something is out of date, write to support@lumakol.com and we will correct it.

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