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LumaKol vs Aircall

Aircall alternative: why teams choose LumaKol

LumaKol lets your team call from the SIM and number already in their phones, with no per-minute charges, and logs each call to a calling CRM that is built in. Aircall is a cloud phone system: business numbers, IVR and call routing over the internet, connected to the CRM you already use.

Checked on 31 October 2026. LumaKol is our product. Aircall is a trademark of its owner; LumaKol is not affiliated with it. Sources

LumaKol
Our product
vs
Aircall
From its own site
Number the customer sees
The agent’s own mobile number, which customers recognise and can call backAn Aircall number
Call charges
None from LumaKolUnlimited calls within the US and Canada on Essentials and Professional (terms of use apply)
Pricing model
Per seat a month, with no per-minute or setup chargesPer licence a month, billed yearly
Minimum
1 seat3 licences (25 on Enterprise)
Our verdict

LumaKol is the better choice for teams that call leads and customers from their own phones. Agents keep their SIM and number, LumaKol adds no per-minute charges, and on Android every work call logs itself to the lead, with the phone’s own recording matched to it. The CRM, 18+ lead sources and auto-dial come built in, from a single seat. Aircall may fit teams that need shared business numbers, IVR and call routing on desktop softphones.

Choose LumaKol if

Your team calls leads and customers from their own phones, and you want each call logged to a built-in CRM with its outcome and next follow-up, no per-minute bill, and seats from one user a month.

Choose Aircall if

You need shared business numbers in several countries, IVR and call queues for an inbound support line, or agents who call from a desktop softphone.

Side by side

At a glance

Every Aircall fact comes from its own website or app-store page, linked in the sources at the end.

  • Number the customer sees
    LumaKol
    The agent’s own mobile number, which customers recognise and can call back
    Aircall
    An Aircall number
    One local or toll-free number per plan, and $6 a month for each extra number
  • Call charges
    LumaKol
    None from LumaKol
    Calls go over each SIM’s own mobile plan
    Aircall
    Unlimited calls within the US and Canada on Essentials and Professional (terms of use apply)
    Other international calls at rates on request
  • What each agent needs
    LumaKol
    Just an Android phone or iPhone with the work SIM
    No headset, softphone or internet calling
    Aircall
    The Aircall app on a computer, Android or iOS, with at least 100 kbps of internet per call
    Ethernet strongly recommended, and 4G+ for the mobile app outdoors
  • What it is
    LumaKol
    A complete calling CRM
    Leads, calling queue, outcomes, follow-ups, automations, quotes and live reports
    Aircall
    An AI-powered business phone system
    Numbers, IVR, call routing, recording and AI voice agents, connected to your CRM
  • Lead sources
    LumaKol
    Google Ads, IndiaMART, JustDial, TradeIndia, 99acres, MagicBricks and Housing.com lead emails, form tools, Razorpay, Shopify, Pabbly Connect, Make, webhooks, Google Sheets sync, two-way HubSpot, Pipedrive and Zoho CRM sync, CSV import and an open API
    Aircall
    Leads live in your CRM
    250+ integrations, with HubSpot, Pipedrive and Zoho on every plan and Salesforce from Professional
  • Minimum
    LumaKol
    1 seat
    Aircall
    3 licences (25 on Enterprise)
  • Pricing model
    LumaKol
    Per seat a month, with no per-minute or setup charges
    Calls use the SIM’s own plan
    Aircall
    Per licence a month, billed yearly
    $30 Essentials, $50 Professional; yearly plans are 25% off monthly pricing, and Enterprise is quoted
  • Free trial
    LumaKol
    14 days free, no card, up to 3 callers
    Aircall
    Free access to try it
    The length is not stated on its pricing page
  • WhatsApp
    LumaKol
    Ready templates open in the agent’s own WhatsApp and are logged on the lead
    Drip sequences add WhatsApp steps
    Aircall
    WhatsApp add-on at $10 a seat a month
  • Call recording
    LumaKol
    The phone dialer’s own recordings, matched to the call and saved to your Google Drive
    Aircall
    Call recording on every plan
    Recordings in the dashboard for 6 months, older ones by request
  • Dialling
    LumaKol
    Auto-dials the next best lead from a scored queue, one call at a time
    Power Dialer calls a whole list in one session and stops when the list is done
    Aircall
    Power Dialer on Professional and Enterprise, on desktop and web
  • iPhone
    LumaKol
    iPhone app with the same leads, calling queue, outcomes and follow-ups as the Android app
    Calls started from it are logged with an approximate duration
    Aircall
    iOS and Android apps, plus a desktop softphone
  • Numbers in other countries
    LumaKol
    Not offered; LumaKol focuses on SIM calling, so each agent calls from their own mobile number
    Aircall
    Local and toll-free numbers in the countries listed on its site
  • Inbound calls
    LumaKol
    Customers call the agent directly on a number they know
    On Android, incoming and missed calls are logged on the lead
    Aircall
    IVR, call queuing and call routing on every plan
Why LumaKol

Where LumaKol stands out against Aircall

Everything below works in LumaKol today.

What you get with LumaKol

  • Customers see the agent’s own mobile number, one they already know and can call back, and there are no business numbers to buy.
  • No per-minute charges from LumaKol and no calling rate cards: calls go over each SIM’s own mobile plan.
  • On Android, every work-SIM call with a lead logs itself with its exact duration, including calls from the phone’s own dialer, and the phone’s own recording is matched to the call where the phone records calls.
  • A calling CRM built in: leads, a scored calling queue, outcomes, follow-ups, automations and live reports, with no separate CRM to connect.
  • Leads arrive from 18+ lead sources, Google Sheets sync and two-way HubSpot, Pipedrive and Zoho CRM sync, straight into the calling queue.
  • From one seat, billed monthly or yearly, and up to 3 managers who don’t call are free; Aircall asks for at least 3 licences.
Why LumaKol

Why teams choose LumaKol

Everything below works in LumaKol today, on the web and in the app.

  • Calls log themselves

    On Android, every call on the agent’s own SIM is saved to the lead with its exact duration, outcome and next follow-up, including calls from the phone’s own dialer, and dialer recordings are matched to the call on the phone. On iPhone, calls started from LumaKol are saved with an approximate duration measured by the app.

  • Personal calls stay private

    Only the work SIM you choose is read. Calls with people who are not leads stay on the phone.

  • Leads from 18+ lead sources

    Google Ads, IndiaMART, JustDial, TradeIndia, property-portal emails, form tools, Razorpay, Shopify, Pabbly Connect, Make and Google Sheets feed one calling queue, and HubSpot, Pipedrive and Zoho CRM sync both ways.

  • Follow-ups that run themselves

    Round-robin routing, automation rules, lead scoring and drip email sequences sent from your own mailbox.

  • The whole team on one screen

    Live board, attendance, field visits, coaching, Power Dialer calling sessions, quotes and reports by source and agent, plus an open API and webhooks.

  • From ₹399$9 a seat

    Billed monthly from a single seat, with a 14-day free trial and no card needed.

Pricing

Prices compared

LumaKol

14-day free trial
  • Starter
    ₹399$9
    per calling seat / month
  • Growth
    ₹899$19
    per calling seat / month
  • Business
    ₹1,299$29
    per calling seat / month

Billed monthly; about 20% less yearly. Calls use each SIM’s own plan, with no per-minute or setup charges.

See every plan and limit

Aircall, as listed on its site

Essentials$30
Professional$50
Enterprise (25+ licences)Custom pricing
Each extra number$6 a month

Per licence a month, billed yearly; yearly plans are 25% off monthly pricing. At least 3 licences on every plan. Add-ons such as AI Assist Pro ($49 a seat) cost extra.

Switching

Moving to LumaKol

  1. 1

    Export your leads

    Download your leads and contacts from your current tool as a CSV or Excel file.

  2. 2

    Import them

    Upload the file in LumaKol and map the columns once. Duplicates are matched by phone number, and you can split the leads across your callers.

  3. 3

    Reconnect your lead sources

    Connect Google Ads, IndiaMART, JustDial, TradeIndia, portal lead emails, form tools or your website under Integrations → Lead sources, so new enquiries arrive in LumaKol. A Google Sheet syncs under Integrations → Google Sheets, and HubSpot, Pipedrive or Zoho CRM under Integrations → CRM sync.

  4. 4

    Set up the phones

    Each caller installs the LumaKol app and picks the work SIM. Calls are logged from that moment on.

FAQ

Questions

What teams ask when they weigh LumaKol against Aircall.

Is there an Aircall alternative that uses your own SIM?

Yes, LumaKol. Each agent calls from the SIM and number already in their phone, and the LumaKol app logs the call to the lead: every work-SIM call on Android, with its exact duration, and calls started from LumaKol on iPhone, with an approximate duration. Aircall calls run over the internet from an Aircall number.

Is LumaKol cheaper than Aircall?

Usually, yes. LumaKol is priced per calling seat from one seat, with no per-minute charges, and up to 3 managers who don’t call are free. Aircall lists $30 or $50 per licence a month billed yearly, with at least 3 licences, and charges calls outside the US and Canada at rates on request. Compare both price lists above with your team’s size.

Can LumaKol give us local numbers in other countries?

No. LumaKol focuses on SIM calling: each agent calls from their own mobile number, so a team in London calls on UK SIMs and a team in Texas on US SIMs. If you need local numbers in many countries from one account, a cloud phone system such as Aircall fits that better.

Can I use LumaKol and Aircall together?

Some teams keep a cloud line for inbound support and use LumaKol for outbound and follow-up calls from mobiles. LumaKol logs calls made on the work SIM; calls placed through Aircall over the internet stay in Aircall and the CRM it connects to. LumaKol does not connect to Aircall directly.

Other comparisons

All comparisons

Sources and method

Checked on 31 October 2026. LumaKol is our product. Aircall is a trademark of its owner; LumaKol is not affiliated with it.

Everything we say about another product comes from its own website or app store listing, with the links at the bottom of each page and the date we checked. Prices and features change, so check their site before you decide. If something is out of date, write to support@lumakol.com and we will correct it.

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