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LumaKol
Real estate

Turn property enquiries into site visits and bookings

Every call your agents make from their work SIM lands on the right enquiry, every outcome sets the next follow-up, and you can see which buyers are close to booking.

A buyer and an agent shaking hands over a model house as the keys are handed over

What gets in the way today

  • Enquiries arrive from everywhere at once

    Ad forms, the website and old spreadsheets each hold a different list, and the first call goes to whoever happens to look first.

  • Calls live on personal phones

    When an agent leaves or goes on leave, the history of who was called, when and what was promised leaves with them.

  • Buyers go quiet after the site visit

    The visit is the high point; the calls that turn it into a booking are the ones that get forgotten.

  • No proof of field work

    Managers cannot tell which visits really happened or how a day on the road was spent.

How LumaKol fits the day

From the first enquiry to the closed deal, on the phone your team already carries.

  1. 11 / 4

    Enquiries are assigned the moment they arrive

    Google Ads lead forms, property portals that can send a webhook and your website feed one workspace. A rule deals them out round-robin, tags the project and sets the first call.

  2. 22 / 4

    Agents call from the queue

    The queue serves the best lead first. One tap dials from the work SIM; the call is logged and the agent records the outcome, notes and next follow-up.

  3. 33 / 4

    Site visits are checked in on location

    At the property the agent checks in and out, with the distance from the lead's address, plus a note on how it went. The day's visits open as a route in Google Maps.

  4. 44 / 4

    Negotiation runs on follow-ups, not memory

    Every stage has a next step and a date. The funnel shows where buyers stall, and the live board shows each agent's status, outcomes today and overdue follow-ups.

On Android, calls from the work SIM are logged automatically. On iPhone, agents call from the app and log the outcome straight after.

The pipeline you start with

Built in and ready on day one. Rename, add or remove stages whenever your process changes.

  1. New enquiry
  2. Contacted
  3. Interested
  4. Site visit
  5. Negotiation
  6. Booked (Won)
Or closed asLost

What matters most for your team

  • Every call logged on its own

    Outgoing, incoming and missed calls on the work SIM attach to the buyer automatically on Android, so the history stays with the business.

  • Automation rules

    Assign by source or round-robin, tag by source, move the stage and set the first follow-up without anyone touching the lead.

  • Field visits and day routes

    Location check-in and check-out at the site, distance from the lead's address, a visit note and a day route for agents on the road.

  • Follow-ups and retry rules

    Every outcome schedules the next call, and retry rules bring unanswered buyers back into the queue on your timetable.

  • Call recordings on the lead

    On Android, where the phone allows, the dialer's own recording syncs to the call, so a manager can hear exactly what was promised.

  • Reports, funnels and coaching

    Funnels by source and agent, best hours to call and follow-up discipline show where bookings are won and lost.

Where your leads come from

Connect the channels you already use; new leads reach the calling queue as they arrive.

  • Google Ads lead forms

    Lead-form extensions post straight into your workspace.

  • Website webhook

    Any website or form tool can send leads to your workspace URL.

  • Hosted forms

    A LumaKol form you can link from ads, bios and QR codes.

  • CSV / Excel import

    Old enquiry sheets and channel-partner lists.

  • Public API

    Create and update leads from your own systems.

Questions teams ask

Can my agents use their own phones?+

On Android, LumaKol logs calls from the selected work SIM automatically and never reads a personal SIM. On iPhone, agents call from the app and log the outcome straight after; iOS does not allow automatic capture.

How are site visits tracked?+

The agent checks in and out at the lead's location. LumaKol records the time, the distance from the lead's address and the visit note, and plans the day's visits as a route in Google Maps.

Can new enquiries be shared out automatically?+

Yes. Automation rules can assign leads round-robin or to a named agent based on source, stage, tags or owner, then set the stage, a tag and the first follow-up.

Can we change the pipeline stages?+

Yes. The real estate pipeline is a starting point. Rename, add, reorder or remove stages, and edit the call outcomes, at any time.

Start calling with a pipeline built for you

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