Follow every insurance lead through to a policy
Scored leads, logged calls and dated follow-ups keep proposals and document collection moving, while calling hours and do-not-call keep your team on the right side of the line.
What gets in the way today
Long cycles with many touchpoints
A policy takes several calls, a proposal and a stack of documents, and each step depends on someone remembering to call back.
Ad leads go cold quickly
A lead that is not called within the hour is often already talking to another advisor.
Calling rules are easy to break
Late-evening calls and repeat calls to people who asked not to be contacted damage trust and your number's reputation.
Quality is hard to check
Managers cannot listen to every call or see how advisors handle objections.
How LumaKol fits the day
From the first enquiry to the closed deal, on the phone your team already carries.
- 11 / 4
New leads are scored and assigned
Lead ads and website forms arrive in one place. A score from 0 to 100, with reasons, puts the most likely buyers first.
- 22 / 4
Advisors call and record the need
One tap dials from the work SIM. The outcome, notes and details such as plan type and sum assured go on the lead.
- 33 / 4
Proposals and documents run on follow-ups
The proposal summary goes out from a WhatsApp or email template, and each pending document gets a dated follow-up.
- 44 / 4
Managers review and coach
Call review scorecards, synced recordings where the phone allows, and funnels by advisor show where policies are won.
On Android, calls from the work SIM are logged automatically. On iPhone, agents call from the app and log the outcome straight after.
The pipeline you start with
Built in and ready on day one. Rename, add or remove stages whenever your process changes.
- New
- Contacted
- Interested
- Proposal shared
- Documents
- Policy issued (Won)
What matters most for your team
Lead scoring from 0 to 100
Every lead gets a score from 0 to 100 with the reasons behind it, so advisors spend their best hours on the best leads.
Follow-ups and retry rules
Each outcome books the next call, and retry rules bring back leads who did not answer, on your schedule.
Calling hours and do-not-call
Calling hours are checked before every dial, do-not-call blocks leads who asked not to be contacted, and attempt caps stop over-calling.
WhatsApp, SMS and email templates
Proposal summaries and document checklists open in WhatsApp, SMS or email on the advisor's phone with the text ready.
Call recordings on the lead
On Android, where the phone allows, the dialer's recording syncs to the call for review and dispute handling.
Call review scorecards
Score calls against your own checklist and coach advisors on what good sounds like.
Where your leads come from
Connect the channels you already use; new leads reach the calling queue as they arrive.
- Google Ads lead forms
Lead-form extensions post straight into your workspace.
- Website webhook
Any website or form tool can send leads to your workspace URL.
- Hosted forms
A LumaKol form you can link from ads, bios and QR codes.
- CSV / Excel import
Renewal and cross-sell lists.
- Public API
Create and update leads from your own systems.
Questions teams ask
Does LumaKol check the national DND registry?+
No. LumaKol enforces your calling hours, a do-not-call setting on each lead and attempt caps, but it does not check the national DND registry. Keep your own registry checks in place.
Can we use it for renewals?+
Yes. Import your renewal list, set a follow-up date ahead of each renewal, and the leads come up in the calling queue on that day.
Are calls recorded?+
LumaKol does not record audio itself. On Android, where the phone's dialer already records calls and the device allows it, those recordings sync to the call in LumaKol.
Can advisors use their own phones?+
On Android, LumaKol logs calls from the selected work SIM automatically and never reads a personal SIM. On iPhone, agents call from the app and log the outcome straight after; iOS does not allow automatic capture.
Start calling with a pipeline built for you
14-day free trial, no card needed. Or book a 30-minute walkthrough with our team.