Every lead source, straight into the calling queue
Connect the places your enquiries already come from. Each new lead arrives in LumaKol with its details and goes to the right caller, and a repeat enquiry is added to the lead that caller already has.
32 lead sources and ways in, each with its own setup guide
Every lead source you can connect
Add lead sources under Integrations → Lead sources, HubSpot, Pipedrive or Zoho CRM under Integrations → CRM sync, and a Google Sheet under Integrations → Google Sheets. For each lead source and CRM you choose who gets its leads (one person or in turn), the stage they start in and their tags. Lead sources list every delivery in their Activity.
Ads and social
Lead forms from your ad campaigns.
Marketplaces and portals
Buyer enquiries from B2B marketplaces, local listings and property portals.
- IndiaMARTBuyer enquiries fetched every 5 minutes with your IndiaMART CRM key.Set up guide
- JustDialYour JustDial account manager switches on lead push to your private LumaKol link.Set up guide
- TradeIndiaEnquiries checked every 15 minutes with your TradeIndia user ID, profile ID and key, or straight away with Check now.Set up guide
- Lead emailsForward the lead emails 99acres, MagicBricks, Housing.com, Sulekha, NoBroker or any portal sends you to your LumaKol lead email address. LumaKol reads the name, phone and email.Set up guide
- 99acresForward 99acres lead emails to your LumaKol address; each enquiry becomes a lead.Set up guide
- MagicBricksForward MagicBricks lead emails; each property enquiry becomes a lead for an agent.Set up guide
- Housing.comForward Housing.com lead emails; each tenant or buyer enquiry becomes a lead.Set up guide
Website and forms
The form tool you already use, or any website that can send a webhook.
- Google FormsA short script LumaKol gives you sends each response as the form is submitted.Set up guide
- WordPressContact Form 7, WPForms, Elementor Pro and Gravity Forms entries, sent by the form plugin’s webhook.Set up guide
- TypeformEvery response, through Typeform’s webhook.Set up guide
- TallyEvery submission, through Tally’s webhook.Set up guide
- JotformEvery submission, through Jotform’s webhook.Set up guide
- WebflowForm submissions from your Webflow site, through a site webhook.Set up guide
- WixForm submissions, sent by a Wix automation.Set up guide
- UnbounceLanding page form submissions, through Unbounce’s webhook.Set up guide
- Website or other appAny website or tool that can send a webhook, as JSON or form fields.Set up guide
Payments and stores
People who paid or bought, ready for a welcome or upsell call.
CRM sync
Connected under Integrations → CRM sync: new records come in as leads, and every call goes back to the record.
Spreadsheets
Connected under Integrations → Google Sheets: new rows come in as leads, and call outcomes can go back into the sheet.
Automation tools
Any app these tools connect to, with a field map for unusual names.
Built into LumaKol
No outside account needed.
- LumaKol lead formsHosted forms and QR posters you share as a link or put on your site.Set up guide
- Website chatA chat widget for your site; every chat becomes a lead.Set up guide
- CSV and Excel importLists, exports and a Google Sheet downloaded as either.Set up guide
- REST APICreate and update leads from your own software, on paid plans.Set up guide
What happens to every lead, whatever the source
- 1
It arrives with its details
Name, phone, email and whatever else the source sends, with the message saved as a note.
- 2
It is checked against your leads
Matched by phone number, so nobody is added twice. A repeat enquiry from a lead source or form becomes a note on the lead you already have.
- 3
It goes to a caller
To one person, shared in turn, or left for a manager. Automation rules can take over from there.
- 4
The caller is told
The lead is in their calling queue. When it comes from a lead source, a form or a CRM, a push notification reaches their phone too.
More ways in, and out
CSV and Excel import
Bring in lists from events, old spreadsheets or a Google Sheet downloaded as CSV or Excel. Map the columns once; duplicates are matched by phone.
Live chat on your website
One line of code adds a chat widget. Every chat becomes a lead, answered from the Chats inbox.
Missed calls become leads
An admin setting: incoming calls from new numbers on the work SIM become leads with a callback due.
Follow-ups in your calendar
A private feed puts every callback in Google Calendar, Apple Calendar or Outlook.
CSV and Excel export
On paid plans, the roles you allow can export leads to a spreadsheet.
Which plans include what
Hosted forms, live chat, CSV import, Google Sheets sync and outgoing webhooks are on every plan. Every automatic lead source (ads, portals, lead emails, form tools, payments and automation tools) and the HubSpot, Pipedrive and Zoho CRM connections need Growth or above. The API is on every paid plan. The free trial includes every lead source and CRM connection, but not the API.
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