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LumaKol vs CloudTalk

CloudTalk alternative: why teams choose LumaKol

LumaKol runs calls over your team’s own SIMs, with no per-minute charges or calling bundles, and logs each one to a built-in calling CRM. CloudTalk is a cloud VoIP phone system: numbers in 160+ countries, IVR and dialers, connected to the CRM you already use.

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Checked on 31 October 2026. LumaKol is our product. CloudTalk is a trademark of its owner; LumaKol is not affiliated with it. Sources

LumaKol
Our product
vs
CloudTalk
From its own site
Number the customer sees
The agent’s own mobile number, which customers recognise and can call backA CloudTalk number
Call charges
None from LumaKolCalling bundles by plan, such as unlimited US and Canada calls or 500 minutes a user a month to the EU and UK, under a fair-usage policy
Pricing model
Per seat a month, with no per-minute or setup chargesPer user a month
Minimum
1 seat1 licence on Starter and Essential, 3 on Expert
Our verdict

LumaKol is the better choice for teams that call from their mobiles and want the CRM in the same app. Calls use the SIM and number each agent already has, with no per-minute charges, and on Android every work call logs itself to the lead with the phone’s own recording matched to it. Auto-dial, the Power Dialer and follow-ups are included on every plan. CloudTalk may fit teams that need local numbers in many countries, IVR and call queues, or a parallel dialer over the internet.

Choose LumaKol if

Your team calls leads and customers from their own phones, and you want each call logged to a built-in CRM with its outcome and next follow-up, no per-minute bill, and seats from one user a month.

Choose CloudTalk if

You need local numbers in many countries, IVR and call queues for inbound calls, or a parallel dialer that rings several numbers at once over the internet.

Side by side

At a glance

Every CloudTalk fact comes from its own website or app-store page, linked in the sources at the end.

  • Number the customer sees
    LumaKol
    The agent’s own mobile number, which customers recognise and can call back
    CloudTalk
    A CloudTalk number
    Local numbers in 160+ countries, plus toll-free numbers
  • Call charges
    LumaKol
    None from LumaKol
    Calls go over each SIM’s own mobile plan
    CloudTalk
    Calling bundles by plan, such as unlimited US and Canada calls or 500 minutes a user a month to the EU and UK, under a fair-usage policy
  • What each agent needs
    LumaKol
    Just an Android phone or iPhone with the work SIM
    No headset, softphone or internet calling
    CloudTalk
    The CloudTalk app on desktop, iOS or Android, over the internet
    Up to 100 kbps per call, about 1 Mbps per person, and a wired connection where possible
  • What it is
    LumaKol
    A complete calling CRM
    Leads, calling queue, outcomes, follow-ups, automations, quotes and live reports
    CloudTalk
    An AI business phone system for sales and support
    VoIP numbers, IVR, dialers, SMS and WhatsApp, connected to your CRM
  • Lead sources
    LumaKol
    Google Ads, IndiaMART, JustDial, TradeIndia, 99acres, MagicBricks and Housing.com lead emails, form tools, Razorpay, Shopify, Pabbly Connect, Make, webhooks, Google Sheets sync, two-way HubSpot, Pipedrive and Zoho CRM sync, CSV import and an open API
    CloudTalk
    Leads live in your CRM
    100+ built-in integrations
  • Minimum
    LumaKol
    1 seat
    CloudTalk
    1 licence on Starter and Essential, 3 on Expert
  • Pricing model
    LumaKol
    Per seat a month, with no per-minute or setup charges
    Calls use the SIM’s own plan
    CloudTalk
    Per user a month
    €25, €29 or €49 billed yearly, or €34, €39 or €69 billed monthly
  • Free trial
    LumaKol
    14 days free, no card, up to 3 callers
    CloudTalk
    14 days free, no credit card
  • WhatsApp
    LumaKol
    Ready templates open in the agent’s own WhatsApp and are logged on the lead
    Drip sequences add WhatsApp steps
    CloudTalk
    WhatsApp messages in and out on every plan
  • Call recording
    LumaKol
    The phone dialer’s own recordings, matched to the call and saved to your Google Drive
    CloudTalk
    Call recording on every plan
  • Dialling
    LumaKol
    Auto-dials the next best lead from a scored queue, one call at a time
    Power Dialer calls a whole list in one session and stops when the list is done
    CloudTalk
    Preview and power dialer on Expert, or €15 a user a month on other plans
    Parallel dialer (up to 10 lines) at €39 a user a month
  • iPhone
    LumaKol
    iPhone app with the same leads, calling queue, outcomes and follow-ups as the Android app
    Calls started from it are logged with an approximate duration
    CloudTalk
    iOS and Android apps, plus a desktop app for Windows, macOS and Linux
  • Numbers in other countries
    LumaKol
    Not offered; LumaKol focuses on SIM calling, so each agent calls from their own mobile number
    CloudTalk
    Local numbers in 160+ countries
  • Inbound calls
    LumaKol
    Customers call the agent directly on a number they know
    On Android, incoming and missed calls are logged on the lead
    CloudTalk
    IVR, routing, ring groups, call queues and queue callback on every plan
Why LumaKol

Where LumaKol stands out against CloudTalk

Everything below works in LumaKol today.

What you get with LumaKol

  • Customers see the agent’s own mobile number, one they already know and can call back, and there are no business numbers to buy.
  • No per-minute charges from LumaKol and no calling rate cards: calls go over each SIM’s own mobile plan.
  • On Android, every work-SIM call with a lead logs itself with its exact duration, including calls from the phone’s own dialer, and the phone’s own recording is matched to the call where the phone records calls.
  • A calling CRM built in: leads, a scored calling queue, outcomes, follow-ups, automations and live reports, with no separate CRM to connect.
  • Leads arrive from 18+ lead sources, Google Sheets sync and two-way HubSpot, Pipedrive and Zoho CRM sync, straight into the calling queue.
  • From one seat on every plan, billed monthly or yearly, and up to 3 managers who don’t call are free; CloudTalk’s Expert plan, which includes its power dialer, needs 3 licences.
Why LumaKol

Why teams choose LumaKol

Everything below works in LumaKol today, on the web and in the app.

  • Calls log themselves

    On Android, every call on the agent’s own SIM is saved to the lead with its exact duration, outcome and next follow-up, including calls from the phone’s own dialer, and dialer recordings are matched to the call on the phone. On iPhone, calls started from LumaKol are saved with an approximate duration measured by the app.

  • Personal calls stay private

    Only the work SIM you choose is read. Calls with people who are not leads stay on the phone.

  • Leads from 18+ lead sources

    Google Ads, IndiaMART, JustDial, TradeIndia, property-portal emails, form tools, Razorpay, Shopify, Pabbly Connect, Make and Google Sheets feed one calling queue, and HubSpot, Pipedrive and Zoho CRM sync both ways.

  • Follow-ups that run themselves

    Round-robin routing, automation rules, lead scoring and drip email sequences sent from your own mailbox.

  • The whole team on one screen

    Live board, attendance, field visits, coaching, Power Dialer calling sessions, quotes and reports by source and agent, plus an open API and webhooks.

  • From ₹399$9 a seat

    Billed monthly from a single seat, with a 14-day free trial and no card needed.

Pricing

Prices compared

LumaKol

14-day free trial
  • Starter
    ₹399$9
    per calling seat / month
  • Growth
    ₹899$19
    per calling seat / month
  • Business
    ₹1,299$29
    per calling seat / month

Billed monthly; about 20% less yearly. Calls use each SIM’s own plan, with no per-minute or setup charges.

See every plan and limit

CloudTalk, as listed on its site

Starter€25 (€34 monthly)
Essential€29 (€39 monthly)
Expert (3+ licences)€49 (€69 monthly)
Power Dialer add-on€15

Per user a month, billed yearly, with the monthly price in brackets; yearly billing comes with a 12-month commitment. The Power Dialer is included on Expert.

Switching

Moving to LumaKol

  1. 1

    Export your leads

    Download your leads and contacts from your current tool as a CSV or Excel file.

  2. 2

    Import them

    Upload the file in LumaKol and map the columns once. Duplicates are matched by phone number, and you can split the leads across your callers.

  3. 3

    Reconnect your lead sources

    Connect Google Ads, IndiaMART, JustDial, TradeIndia, portal lead emails, form tools or your website under Integrations → Lead sources, so new enquiries arrive in LumaKol. A Google Sheet syncs under Integrations → Google Sheets, and HubSpot, Pipedrive or Zoho CRM under Integrations → CRM sync.

  4. 4

    Set up the phones

    Each caller installs the LumaKol app and picks the work SIM. Calls are logged from that moment on.

FAQ

Questions

What teams ask when they weigh LumaKol against CloudTalk.

Is there a CloudTalk alternative that uses your own SIM?

Yes, LumaKol. Each agent calls from the SIM and number already in their phone, and the LumaKol app logs the call to the lead: every work-SIM call on Android, with its exact duration, and calls started from LumaKol on iPhone, with an approximate duration. CloudTalk calls run over the internet from a CloudTalk number.

Is LumaKol cheaper than CloudTalk?

Usually, yes. LumaKol is priced per calling seat, with no per-minute charges or calling bundles, and auto-dial and the Power Dialer are included on every plan. CloudTalk lists €25 to €49 per user a month billed yearly (€34 to €69 monthly), with its power dialer included on Expert or as a €15 add-on. Compare both price lists above with your team’s size.

Does LumaKol have numbers in other countries, like CloudTalk?

No. LumaKol focuses on SIM calling: each agent calls from their own mobile number, so a team in London calls on UK SIMs and a team in Texas on US SIMs. If you need local numbers in many countries from one account, a cloud phone system such as CloudTalk fits that better.

Can I use LumaKol with CloudTalk?

Some teams keep a cloud line for inbound support and use LumaKol for outbound and follow-up calls from mobiles. LumaKol logs calls made on the work SIM; calls placed through CloudTalk over the internet stay in CloudTalk and the CRM it connects to. LumaKol does not connect to CloudTalk directly.

Other comparisons

All comparisons

Sources and method

Checked on 31 October 2026. LumaKol is our product. CloudTalk is a trademark of its owner; LumaKol is not affiliated with it.

Everything we say about another product comes from its own website or app store listing, with the links at the bottom of each page and the date we checked. Prices and features change, so check their site before you decide. If something is out of date, write to support@lumakol.com and we will correct it.

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