Best telecalling CRM software in 2026
Ten CRMs and call trackers that Indian and global calling teams shortlist, compared on price, trial, SIM calling, recording, auto-dial, attendance, lead sources and platforms. LumaKol is our product and comes first; every other fact is from the vendor’s own site.
Facts from each vendor’s own pages, checked 25 October 2026. Sources
Best for: Calling teams on their own SIMs who want one tool for calls, follow-ups, lead sources and team control
- Automatic call logging
- Yes; on Android, including calls from the phone’s own dialer
- Attendance and field visits
- Attendance with geofence and selfie options, field visits with a visits log; every plan
- Calling hours, do-not-call and attempt limits
- Calling hours, do-not-call, attempt limits
- Price
- ₹399 to ₹1,299$9 to $29 per calling seat a month
Our pick is LumaKol for teams that call from their own mobile numbers: work calls log themselves, the auto-dial queue and Power Dialer serve the next lead, HubSpot, Pipedrive and Zoho CRM sync both ways, and you pay monthly per calling seat with managers free. Pick Runo if you want AI on calls, TeleCRM for WhatsApp campaigns, NeoDove for a flat yearly team price, and LeadSquared for a large, process-heavy team.
What we looked for
- Calls from the agent’s own SIM, logged to the right lead without typing.
- An auto-dial queue so callers move from one lead to the next.
- Lead sources that matter to calling teams, such as IndiaMART, JustDial and ad forms.
- Tools for managers: attendance, call review and reports.
- Clear published prices and a trial you can start yourself.
The picks, side by side
The questions that decide most purchases. Each product’s full details are in its card below.
| Product | Automatic call logging | Attendance and field visits | Calling hours, do-not-call and attempt limits | Call review and coaching | Free trial | Price |
|---|---|---|---|---|---|---|
| LumaKolTop pick | Yes On Android, including calls from the phone’s own dialer | Yes Attendance with geofence and selfie options, field visits with a visits log Every plan | Yes Calling hours, do-not-call, attempt limits | Yes Call scorecards on the web and the phone, coaching reports Every plan | 14 days on Growth, no card, self-serve | ₹399 to ₹1,299$9 to $29 per calling seat a month |
| Runo | Yes SIM call tracking | Not stated by the vendor Not stated | Yes Built-in DND registry check | See details AI call summaries (AI plans) | 10 days, no card | From ₹199 a user a month billed yearly, min 3 users From $10 in the US |
| TeleCRM | Yes SIM call tracking | Not stated by the vendor Not stated | Not stated by the vendor Not stated | Not stated by the vendor Not stated | Not shown on its pricing page | From ₹799 a user a month billed yearly ($19), min 3 users |
| NeoDove | See details Through its app, after a disposition | See details Working hours and attendance metrics | See details TRAI guidance only | See details AI agent call summaries | Demo first | ₹17,999 a year for up to 10 users, plus GST |
| NeeN AI CRM (9ance) | See details Reads the phone’s call log | See details GPS, punch-in, geofencing (by plan) | Not stated by the vendor Not stated | See details AI summaries and sentiment | 14 days, no card | TeleCRM ₹549 a user a month plus GST |
| Kylas | See details Via the separate Kylas Dialer app | See details Paid add-on | Not stated by the vendor Not stated | See details AI call sentiment | 7 days, no card | ₹12,999 a month flat, unlimited users |
| GoDial | See details Tracked in its Enterprise app | See details Attendance and idle-time reports | See details DNC filter on its Personal app | Not stated by the vendor Not stated | 4 days, no card | ₹449 a user a month before GST ($14.99) Managers count |
| LeadSquared | See details Android app tracks calls | See details Check-in; geofencing on Super | Not stated by the vendor Not stated | See details AI call sentiment | Demo or pilot | ₹2,500 a user a month billed yearly |
| Callyzer | See details Synced from the phone’s call log | See details Monitors field team productivity | Not stated by the vendor Not stated | Not stated by the vendor Not stated | 15 days, up to 5 numbers | ₹175 a number a month (₹161 yearly) $7 |
| Salestrail | See details Android SIM calls iPhone calls from its app | See details Field rep activity data | Not stated by the vendor Not stated | See details Recordings for coaching (add-on) | 5 days | $5 a user a month ($3.50 yearly) Recording +$2 |
- LumaKolTop pick
- Automatic call logging
- YesOn Android, including calls from the phone’s own dialer
- Attendance and field visits
- YesAttendance with geofence and selfie options, field visits with a visits logEvery plan
- Calling hours, do-not-call and attempt limits
- YesCalling hours, do-not-call, attempt limits
- Call review and coaching
- YesCall scorecards on the web and the phone, coaching reportsEvery plan
- Free trial
- 14 days on Growth, no card, self-serve
- Price
- ₹399 to ₹1,299$9 to $29 per calling seat a month
- Runo
- Automatic call logging
- YesSIM call tracking
- Attendance and field visits
- Not stated by the vendorNot stated
- Calling hours, do-not-call and attempt limits
- YesBuilt-in DND registry check
- Call review and coaching
- See detailsAI call summaries (AI plans)
- Free trial
- 10 days, no card
- Price
- From ₹199 a user a month billed yearly, min 3 usersFrom $10 in the US
- TeleCRM
- Automatic call logging
- YesSIM call tracking
- Attendance and field visits
- Not stated by the vendorNot stated
- Calling hours, do-not-call and attempt limits
- Not stated by the vendorNot stated
- Call review and coaching
- Not stated by the vendorNot stated
- Free trial
- Not shown on its pricing page
- Price
- From ₹799 a user a month billed yearly ($19), min 3 users
- NeoDove
- Automatic call logging
- See detailsThrough its app, after a disposition
- Attendance and field visits
- See detailsWorking hours and attendance metrics
- Calling hours, do-not-call and attempt limits
- See detailsTRAI guidance only
- Call review and coaching
- See detailsAI agent call summaries
- Free trial
- Demo first
- Price
- ₹17,999 a year for up to 10 users, plus GST
- NeeN AI CRM (9ance)
- Automatic call logging
- See detailsReads the phone’s call log
- Attendance and field visits
- See detailsGPS, punch-in, geofencing (by plan)
- Calling hours, do-not-call and attempt limits
- Not stated by the vendorNot stated
- Call review and coaching
- See detailsAI summaries and sentiment
- Free trial
- 14 days, no card
- Price
- TeleCRM ₹549 a user a month plus GST
- Kylas
- Automatic call logging
- See detailsVia the separate Kylas Dialer app
- Attendance and field visits
- See detailsPaid add-on
- Calling hours, do-not-call and attempt limits
- Not stated by the vendorNot stated
- Call review and coaching
- See detailsAI call sentiment
- Free trial
- 7 days, no card
- Price
- ₹12,999 a month flat, unlimited users
- GoDial
- Automatic call logging
- See detailsTracked in its Enterprise app
- Attendance and field visits
- See detailsAttendance and idle-time reports
- Calling hours, do-not-call and attempt limits
- See detailsDNC filter on its Personal app
- Call review and coaching
- Not stated by the vendorNot stated
- Free trial
- 4 days, no card
- Price
- ₹449 a user a month before GST ($14.99)Managers count
- LeadSquared
- Automatic call logging
- See detailsAndroid app tracks calls
- Attendance and field visits
- See detailsCheck-in; geofencing on Super
- Calling hours, do-not-call and attempt limits
- Not stated by the vendorNot stated
- Call review and coaching
- See detailsAI call sentiment
- Free trial
- Demo or pilot
- Price
- ₹2,500 a user a month billed yearly
- Callyzer
- Automatic call logging
- See detailsSynced from the phone’s call log
- Attendance and field visits
- See detailsMonitors field team productivity
- Calling hours, do-not-call and attempt limits
- Not stated by the vendorNot stated
- Call review and coaching
- Not stated by the vendorNot stated
- Free trial
- 15 days, up to 5 numbers
- Price
- ₹175 a number a month (₹161 yearly)$7
- Salestrail
- Automatic call logging
- See detailsAndroid SIM callsiPhone calls from its app
- Attendance and field visits
- See detailsField rep activity data
- Calling hours, do-not-call and attempt limits
- Not stated by the vendorNot stated
- Call review and coaching
- See detailsRecordings for coaching (add-on)
- Free trial
- 5 days
- Price
- $5 a user a month ($3.50 yearly)Recording +$2
- YesYes
- See detailsYes, in its own way: read the cell
- Not stated by the vendorNot stated on the vendor’s own pages
- NoNo
Each product in detail
Who it suits, what it does well and what to watch for, from each vendor’s own pages.
- 01Best overall for SIM-based calling teams
LumaKol
Best for: Calling teams on their own SIMs who want one tool for calls, follow-ups, lead sources and team control
Price: ₹399 to ₹1,299$9 to $29 per calling seat a month
LumaKol is built around the way telecalling teams already work: each caller uses their own phone and number. On Android, every work-SIM call with a lead logs itself with its exact duration, even when it was dialled from the phone’s own dialer; on iPhone, calls started from LumaKol log themselves with an approximate duration measured by the app. The app asks for the outcome and books the next follow-up before the next call.
Callers work through a scored queue with auto-dial, so the next lead rings after a short countdown, or call a whole list in one Power Dialer session that tags missed calls for you and ends when the list is done, with Pause, Skip lead and End session. Before every dial LumaKol checks your calling hours, attempt limits and do-not-call list, which keeps the team inside the rules you set.
Managers get attendance from app activity, field visits with a location check-in, call review scorecards, coaching reports and a live board, without a second app, and each caller sees their own best time to call, speed to lead and follow-up discipline. In the app, managers also review calls, check each day’s visits, switch Tasks to a teammate’s follow-ups and filter and assign leads in bulk, and callers reschedule or clear a follow-up straight from Tasks. Leads arrive from 18+ sources, including IndiaMART, JustDial, TradeIndia and Google Ads lead forms on Growth and up; a Google Sheet can sync on any plan, and HubSpot, Pipedrive and Zoho CRM sync both ways from Growth.
You pay monthly per calling seat with no minimum, up to 3 managers who don’t call are free, and the 14-day trial needs no card or demo.
Good atAutomatic call logging, an auto-dial queue and Power Dialer, calling hours and attempt limits, call scorecards and coaching reports, attendance and field visits, CRM and Google Sheets sync, monthly billing from one seat, managers free.
Good to knowNot offered: AI call summaries and the WhatsApp Business API. LumaKol focuses on SIM calling, and saves dialer recordings to your own Google Drive.
Every detail we compared
- Calls from your own SIM
- Yes, no per-minute charges
- Automatic call logging
- Yes; on Android, including calls from the phone’s own dialer
- Auto-dial
- Auto-dial queue and Power Dialer sessions
- Call recording
- Phone’s own recorder; saved to your Google Drive
- Calling hours, do-not-call and attempt limits
- Calling hours, do-not-call, attempt limits
- Attendance and field visits
- Attendance with geofence and selfie options, field visits with a visits log; every plan
- Call review and coaching
- Call scorecards on the web and the phone, coaching reports; every plan
- Lead sources
- 18+: IndiaMART, JustDial, TradeIndia, Google Ads, forms, webhooks; Google Sheets sync; HubSpot, Pipedrive and Zoho CRM sync
- Price
- ₹399 to ₹1,299$9 to $29 per calling seat a month
- Free trial
- 14 days on Growth, no card, self-serve
- Free plan
- No; 14-day trial
- Managers and seat minimum
- No minimum; add seats any time, prorated; 3 managers free
- Billing
- Monthly or yearly
- Platforms
- Android, iPhone, web
- App languages
- 33
- 02
Runo
Best for: Teams that want AI on calls and an iPhone app
Price: From ₹199 a user a month billed yearly, min 3 users; from $10 in the US
Good atLow yearly price per user, AI call summaries on its AI plans, optional virtual numbers, iPhone app.
Watch forMinimum 3 users and no monthly billing.
Every detail we compared
- Calls from your own SIM
- Yes; virtual numbers optional
- Automatic call logging
- Yes, SIM call tracking
- Auto-dial
- Yes
- Call recording
- Cloud upload from supported Android phones; kept 1 to 12 months
- Calling hours, do-not-call and attempt limits
- Built-in DND registry check
- Attendance and field visits
- Not stated
- Call review and coaching
- AI call summaries (AI plans)
- Lead sources
- IndiaMART, JustDial, Facebook, MagicBricks, 99acres, Sheets, API
- Price
- From ₹199 a user a month billed yearly, min 3 users; from $10 in the US
- Free trial
- 10 days, no card
- Free plan
- None listed
- Managers and seat minimum
- Minimum 3 users
- Billing
- Quarterly, half-yearly or yearly
- Platforms
- Android, iPhone, web
- App languages
- Not stated
- 03
TeleCRM
Best for: Teams that run WhatsApp campaigns next to calls
Price: From ₹799 a user a month billed yearly ($19), min 3 users
Good atWhatsApp Business API with bulk messages and a shared inbox, many Indian lead sources, iPhone app.
Watch forQuarterly or yearly billing, minimum 3 users.
Every detail we compared
- Calls from your own SIM
- Yes; IVR through partners
- Automatic call logging
- Yes, SIM call tracking
- Auto-dial
- One-click and auto dialer
- Call recording
- Phone’s own recorder on supported Android phones
- Calling hours, do-not-call and attempt limits
- Not stated
- Attendance and field visits
- Not stated
- Call review and coaching
- Not stated
- Lead sources
- Facebook, Google Ads, IndiaMART, JustDial, Sulekha, property portals
- Price
- From ₹799 a user a month billed yearly ($19), min 3 users
- Free trial
- Not shown on its pricing page
- Free plan
- None listed
- Managers and seat minimum
- Minimum 3 users
- Billing
- Quarterly or yearly
- Platforms
- Android, iPhone, web
- App languages
- Not stated
- 04
NeoDove
Best for: Teams of 10 or 20 on a yearly contract
Price: ₹17,999 a year for up to 10 users, plus GST
Good atFlat yearly team price, SIM plus IVR and VoIP calling, AI calling agents.
Watch forDemo before pricing, yearly billing, India-only prices.
Every detail we compared
- Calls from your own SIM
- Yes; IVR and VoIP too
- Automatic call logging
- Through its app, after a disposition
- Auto-dial
- Progressive; predictive described
- Call recording
- Phone’s own recordings, fetched after the call
- Calling hours, do-not-call and attempt limits
- TRAI guidance only
- Attendance and field visits
- Working hours and attendance metrics
- Call review and coaching
- AI agent call summaries
- Lead sources
- Facebook, Google Ads, IndiaMART, TradeIndia, JustDial, portals, Zapier
- Price
- ₹17,999 a year for up to 10 users, plus GST
- Free trial
- Demo first
- Free plan
- None listed
- Managers and seat minimum
- Up to 10 or 20 users a plan
- Billing
- Yearly
- Platforms
- Android, iPhone, web
- App languages
- Several (web)
- 05
NeeN AI CRM (9ance)
Best for: Teams that want voice AI and a wider business suite
Price: TeleCRM ₹549 a user a month plus GST
Good atVoice-driven CRM updates, WhatsApp API, field force, free plan for 3 users.
Watch forPlan names and prices differ across its own pages; API on the top plan.
Every detail we compared
- Calls from your own SIM
- Yes; cloud telephony separate
- Automatic call logging
- Reads the phone’s call log
- Auto-dial
- SIM auto-dialer queue
- Call recording
- Recorded and stored on its servers
- Calling hours, do-not-call and attempt limits
- Not stated
- Attendance and field visits
- GPS, punch-in, geofencing (by plan)
- Call review and coaching
- AI summaries and sentiment
- Lead sources
- IndiaMART, TradeIndia, JustDial, Meta, Google Ads, Sheets
- Price
- TeleCRM ₹549 a user a month plus GST
- Free trial
- 14 days, no card
- Free plan
- Yes, up to 3 users
- Managers and seat minimum
- Minimum 1 user
- Billing
- Monthly or yearly
- Platforms
- Android, web, desktop
- App languages
- 20+ (Play listing)
- 06
Kylas
Best for: Larger teams that want one flat bill
Price: ₹12,999 a month flat, unlimited users
Good atUnlimited users at a flat fee, many IVR partners, free plan.
Watch forCall logging needs a second app; field sales is an add-on.
Every detail we compared
- Calls from your own SIM
- Through the separate Kylas Dialer app
- Automatic call logging
- Via the separate Kylas Dialer app
- Auto-dial
- Listed as in development
- Call recording
- Device recordings via Kylas Dialer
- Calling hours, do-not-call and attempt limits
- Not stated
- Attendance and field visits
- Paid add-on
- Call review and coaching
- AI call sentiment
- Lead sources
- IndiaMART, JustDial, TradeIndia, Facebook, Google Ads, portals
- Price
- ₹12,999 a month flat, unlimited users
- Free trial
- 7 days, no card
- Free plan
- Yes, with record limits
- Managers and seat minimum
- Unlimited users, flat fee
- Billing
- Quarterly or longer
- Platforms
- Android, iPhone, web
- App languages
- Not stated
- 07
GoDial
Best for: Teams that want WhatsApp API and desktop apps
Price: ₹449 a user a month before GST ($14.99); managers count
Good atLow per-user price, WhatsApp Business API inbox, iPhone and desktop apps.
Watch forManagers are charged as users; 4-day trial.
Every detail we compared
- Calls from your own SIM
- Yes; softphones and SIP PBX too
- Automatic call logging
- Tracked in its Enterprise app
- Auto-dial
- Auto-dial next contact
- Call recording
- Phone recordings synced; storage extra
- Calling hours, do-not-call and attempt limits
- DNC filter on its Personal app
- Attendance and field visits
- Attendance and idle-time reports
- Call review and coaching
- Not stated
- Lead sources
- Facebook, IndiaMART, JustDial, TradeIndia, Sheets, portals, Zapier
- Price
- ₹449 a user a month before GST ($14.99); managers count
- Free trial
- 4 days, no card
- Free plan
- Personal app only
- Managers and seat minimum
- Managers are charged
- Billing
- Monthly or yearly
- Platforms
- Android, iPhone, Mac, Windows, web
- App languages
- Not stated
- 08
LeadSquared
Best for: Large teams in lending, insurance or education
Price: ₹2,500 a user a month billed yearly
Good atDeep field-force tools, KYC integrations, implementation services.
Watch forMuch higher price per user, billed yearly, sold after a demo.
Every detail we compared
- Calls from your own SIM
- Call tracking in the Android app; cloud telephony partners
- Automatic call logging
- Android app tracks calls
- Auto-dial
- Through the telephony provider
- Call recording
- Separate tracker app or telephony partner
- Calling hours, do-not-call and attempt limits
- Not stated
- Attendance and field visits
- Check-in; geofencing on Super
- Call review and coaching
- AI call sentiment
- Lead sources
- Meta, Google Ads, IndiaMART, JustDial, portals, Zapier, API
- Price
- ₹2,500 a user a month billed yearly
- Free trial
- Demo or pilot
- Free plan
- None listed
- Managers and seat minimum
- Per user
- Billing
- Yearly
- Platforms
- Android, iPhone, web
- App languages
- 12 (mobile)
- 09
Callyzer
Best for: Low-cost call monitoring per phone number
Price: ₹175 a number a month (₹161 yearly); $7
Good atLow price per number, 15-day trial, optional lead module.
Watch forLead sources, recording storage and API are paid add-ons; Android only.
Every detail we compared
- Calls from your own SIM
- Tracks the phone’s SIM calls
- Automatic call logging
- Synced from the phone’s call log
- Auto-dial
- Not listed on its pricing page
- Call recording
- Phone recordings synced; storage ₹500 per 5 GB
- Calling hours, do-not-call and attempt limits
- Not stated
- Attendance and field visits
- Monitors field team productivity
- Call review and coaching
- Not stated
- Lead sources
- Facebook, IndiaMART, Sheets, web forms (paid add-ons)
- Price
- ₹175 a number a month (₹161 yearly); $7
- Free trial
- 15 days, up to 5 numbers
- Free plan
- None listed
- Managers and seat minimum
- Per phone number
- Billing
- Monthly or yearly
- Platforms
- Android, web
- App languages
- Not stated
- 10
Salestrail
Best for: Teams that already use a CRM, worldwide
Price: $5 a user a month ($3.50 yearly); recording +$2
Good atVery low price per user, iPhone app, CRM integrations.
Watch forRecording and CRM sync are add-ons; no lead sources of its own.
Every detail we compared
- Calls from your own SIM
- Tracks SIM calls on Android
- Automatic call logging
- Android SIM calls; iPhone calls from its app
- Auto-dial
- Not listed on its pricing page
- Call recording
- Paid add-on, Android only, its cloud
- Calling hours, do-not-call and attempt limits
- Not stated
- Attendance and field visits
- Field rep activity data
- Call review and coaching
- Recordings for coaching (add-on)
- Lead sources
- None of its own; connects to your CRM
- Price
- $5 a user a month ($3.50 yearly); recording +$2
- Free trial
- 5 days
- Free plan
- None listed
- Managers and seat minimum
- Custom plans from 30 licences
- Billing
- Monthly or yearly
- Platforms
- Android, iPhone, web
- App languages
- Site in six languages
Questions
What teams ask before they pick a tool.
How do I choose a telecalling CRM?
Decide first how your team calls: agents on their own Android phones fit a SIM-based CRM, while a shared number with IVR needs cloud telephony. Then count iPhones (no app can read an iPhone call log), price your real team including seat minimums and add-ons, check every lead source you need is connected today, and run a ten-day trial with three agents making real calls.
Do telecalling CRMs work on iPhone?
Many do. Runo, TeleCRM, GoDial and Salestrail list iPhone apps, and LumaKol has Android and iPhone apps plus the web app for leads, follow-ups and reports. Apple does not let any app read the iPhone call log, so iPhone apps log the calls placed through them.
What is a telecalling CRM?
A CRM built for teams that sell by phone. It keeps the call list, logs each call with its outcome, books the next follow-up and shows managers who called whom. A SIM-based one does this on the caller’s own phone and number.
Which telecalling CRM is cheapest?
On published per-user prices, Runo’s yearly SIM plan starts lowest at ₹199 a user a month with a 3-user minimum. LumaKol starts at ₹399 a calling seat billed monthly from one seat, with up to 3 managers free. Flat team plans such as NeoDove’s can work out lower for a full team on a yearly contract.
Which telecalling CRM has a free plan?
NeeN AI CRM and Kylas list free plans, and GoDial has a free personal app. LumaKol has no free plan; it offers a 14-day free trial for up to 3 callers with no card.
Do I need cloud telephony for a telecalling CRM?
No. SIM-based CRMs such as LumaKol let agents call from their own mobile numbers, so calls use each SIM’s plan. Cloud telephony fits teams that need IVR, toll-free numbers or inbound routing.
Keep reading
All comparisons- LumaKol as a telecalling CRM
- 15 questions to ask before you buy
- LumaKol vs Runo vs TeleCRM
- LumaKol plans and prices
- Roundup
Best auto dialer apps
Read the comparison - Roundup
Best call tracking apps
Read the comparison LumaKol vs Calley
Read the comparisonLumaKol vs GoDial
Read the comparisonLumaKol vs NeeN AI CRM
Read the comparisonLumaKol vs NeoDove
Read the comparisonLumaKol vs DialLogs
Read the comparisonLumaKol vs RMDialer
Read the comparison
Sources and method
Facts about other products come from their own websites and app-store pages, checked on 25 October 2026. Prices and features change, so check the vendor’s site before you buy. Product names are trademarks of their owners; LumaKol is not affiliated with them.
- Runo pricing
- TeleCRM pricing
- NeoDove pricing
- 9ance pricing
- Kylas pricing
- GoDial pricing
- LeadSquared sales CRM pricing
- Callyzer pricing
- Salestrail pricing
Everything we say about another product comes from its own website or app store listing, with the links at the bottom of each page and the date we checked. Prices and features change, so check their site before you decide. If something is out of date, write to support@lumakol.com and we will correct it.
Dai al tuo team un CRM che registra ogni chiamata
Configura il tuo spazio di lavoro e inizia ad acquisire le chiamate il giorno stesso.
- Nessuna carta richiesta
- Fino a 3 amministratori che non chiamano, gratis
- Chiamate dalla tua SIM