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LumaKol
الأدلة

كيف تستخدم LumaKol خطوة بخطوة

دروس قصيرة مع رسوم توضيحية وشاشات حقيقية من التطبيق — من إنشاء مساحة العمل إلى التدريب من التسجيلات. اختر دورك أو ابدأ من الأعلى.

A sales team in a meeting room during a stand-up

كيف يعمل LumaKol

دورة واحدة تتكرر كل يوم: يصل العملاء المحتملون، يتصل الوكلاء من أرقامهم الخاصة، يلتقط التطبيق المكالمة ويطلب النتيجة، تُحجز المتابعة، ويدرّب المديرون بناءً على ما حدث فعلًا.

  1. وصول العملاء المحتملين
    استيراد، إضافة، إسناد
  2. الوكيل يتصل من التطبيق
    شريحته ورقمه
  3. التقاط المكالمة
    تلقائيًا على Android
  4. النتيجة + المتابعة
    لمسة واحدة، عشر ثوانٍ
  5. المديرون يرونها مباشرة
    اللوحة، التقارير، التسجيلات

أين تتدفق البيانات

تبقى المكالمات على شبكة الهاتف المحمول. ينتقل إلى مساحة العمل سجل المكالمة ونتيجتها والملاحظات فقط.

هاتف الوكيل
شريحة العمل
مكالمات عبر شبكة الهاتف المحمول
تطبيق LumaKol
يلتقط المكالمات · يطلب النتيجة
المزامنة· مشفّرة وآمنة دون اتصال
مساحة عملك
تطبيق الويب
العملاء المحتملون · اللوحة المباشرة · التقارير

ما يمكنك قياسه

ثلاث طرق عرض يستخدمها كل فريق أسبوعيًا. الأرقام أدناه أمثلة؛ أرقامك تأتي من المكالمات الملتقطة.

المكالمات يوميًا
مثال
Mon
Tue
Wed
Thu
Fri
Sat
متصلةكل المكالمات
توزيع النتائج
مثال
100مكالمة
  • مهتم34%
  • معاودة الاتصال22%
  • لا رد28%
  • غير مهتم16%
قمع مسار المبيعات
مثال
  • جديد
    320
  • تم التواصل
    210
  • مهتم
    96
  • مؤهل
    41
  • رابحة
    18
اختر دوركالجميعالمالك / المديرالوكيلقائد الفريق / المدير

البدء

للمالك الذي يُعدّ مساحة العمل — نحو 30 دقيقة من البداية إلى النهاية.

32 دقيقة
Founder setting up a workspace on a laptop in a bright office1Create your workspaceSign up, verify your email and set the basics — country, time zone, currency and calling hours — before anyone else joins.5 دقيقةالويبالمالك / المديرTwo colleagues sketching a sales pipeline on a whiteboard2Set up your pipeline, call outcomes and fieldsStages describe where a lead is; outcomes describe what happened on a call and what should happen next. Get these right and the app does the paperwork.10 دقيقةالويبالمالك / المديرA woman arranging colourful sticky notes on a wall3Start from an industry pipeline templateReady-made stages, call outcomes, custom fields and an opening script for your kind of business. Apply one in a click, apply another later, and nothing you already have is deleted.4 دقيقةالويبالمالك / المديرA sales team celebrating together around a desk4Invite your team and choose rolesAgents and team leads use seats; up to three owners, admins, billing admins and viewers are free. Invite by email, or by mobile number for agents who do not use email.5 دقيقةالويبالمالك / المديرSales manager reviewing a printed lead sheet at her desk5Import leads and assign themUpload the sheet your team already uses, map its columns, skip duplicates and invalid numbers, and deal the leads out to agents.8 دقيقةالويبقائد الفريق / المدير

تطبيق الوكيل

للوكلاء على Android وiPhone: التثبيت، الاتصال، تسجيل النتائج، المتابعة.

39 دقيقة
Agent smiling at his phone while setting up an app at his deskInstall the Android app and set up your work SIMSign in with the same mobile number, walk through the permission steps, pick the SIM you call from, and let the app start capturing.6 دقيقةAndroidالوكيلSales agent on a call from her mobile in an open-plan officeStart calling from the queueThe queue hands you the next lead — the one most worth calling right now, by its lead score — with the script beside the Call button.4 دقيقةAndroidiPhoneالوكيلA smiling calling agent wearing a headset in an officeLead scores: call the best leads firstEvery open lead gets a score from 0 to 100 with the reasons beside it, so your queue and your lists put the leads most worth a call right now at the top.3 دقيقةAndroidiPhoneالويبالوكيلAgent tapping an outcome on her phone right after a callLog a call outcomeOne tap for what happened, a follow-up that is already filled in, an optional note and the questions your team defined. Ten seconds, every call.3 دقيقةAndroidiPhoneالويبالوكيلAgent checking follow-up reminders on her phone at her deskFollow-ups and remindersEvery promised callback in one list — overdue in red, today, the next seven days — with reminders on the phone at the right time.3 دقيقةAndroidiPhoneالويبالوكيلAgent sending a WhatsApp template from her phoneCall scripts and WhatsApp / SMS / email templatesAdmins write scripts and templates once; agents see the right script beside the Call button and send a filled-in message in one tap, logged on the lead.5 دقيقةالويبAndroidiPhoneالجميعA salesperson greeting a client at their office deskTrack field visits with check-in and check-outCheck in when you reach a customer and check out when you leave. The location is read once at each moment, compared with the lead’s saved location, and every stop shows up on the day’s route.4 دقيقةAndroidiPhoneالويبالجميعColleagues talking during a break in a glass-walled officeAttendance, breaks and check-inA tap to start the day, typed breaks, a tap to end it — so the live board and attendance reports reflect real working time.3 دقيقةAndroidiPhoneالويبالوكيلProfessional on an iPhone call outside a modern officeiPhone: assisted callingiOS does not expose the call log, so the iPhone app tracks the calls you start from it and asks for the outcome when you come back — with a reliability label on every call. The iPhone app is coming to the App Store.5 دقيقةiPhoneالوكيلTwo hands exchanging a business card in a high-rise officeScan business cards into leadsPoint the phone at a business card and the Add a lead form fills itself in — name, numbers, email, company and job title — read on the phone, with the photo never uploaded.3 دقيقةAndroidiPhoneالوكيل

إدارة الفريق

لقادة الفرق والمديرين: اللوحة المباشرة، التقارير، التسجيلات، السياسات.

93 دقيقة
Team lead and agents looking at the live board on a laptop togetherRun the day from the live boardWho is available, on a call, on a break or idle right now, with today’s calls, outcomes and overdue callbacks per person — fed by the phones, not by reports.4 دقيقةالويبAndroidiPhoneقائد الفريق / المديرManager reviewing dashboards and charts on a laptopReports: funnel, workload, outcomes, coaching and attendanceWhat each report answers, where the numbers come from, and the ones worth a look every week — including the Coaching view for managers and revenue from quotes.6 دقيقةالويبقائد الفريق / المديرTeam lead reviewing a recorded call with headphones at his deskCall recordings and review scorecards: coaching from real callsLumaKol does not record audio itself. Where the phone’s dialer records calls, the app links the file to the lead and uploads it; managers score calls on one shared scorecard, and agents see the feedback.5 دقيقةالويبAndroidقائد الفريق / المديرConfident operations manager in an officeCalling policy and lead data protectionHours checked before the dial, attempt limits and retry delays; a “Requested no contact” outcome that closes the lead and can block further calls; number masking, recording access and screenshot blocking for the data.6 دقيقةالويبالمالك / المديرHand-drawn watercolour wireframes of website page layoutsPut a lead form on your websiteA form somebody fills in and the lead is already in the calling queue, carrying its source and tags — as a link you can share anywhere, or as HTML you paste into your own site.6 دقيقةالويبالمالك / المديرTwo support agents with headsets answering customers in a bright officeAdd live chat to your website and answer from the Chats inboxOne line of code puts a chat bubble on your site. Visitors leave their name and mobile number, your team replies from the Chats inbox, and every chat is saved as a lead you can call.7 دقيقةالويبالمالك / المديرA hand holding an Android phone that shows a QR codeQR code posters and walk-in leadsPrint a QR code for your counter, stand or brochure so visitors fill in your lead form themselves, and log the people you meet in person with one tap on the source.4 دقيقةالويبAndroidiPhoneالمالك / المديرHands on a laptop showing a web dashboard of listingsConnect Google Ads, IndiaMART, JustDial and your website as lead sourcesNew enquiries arrive in LumaKol on their own, go to the right person and ring their phone — nobody copies leads from portals, inboxes or sheets.9 دقيقةالويبالمالك / المديرA red telephone with its receiver off the hookTurn missed calls into leadsA missed call from a new number on an agent’s work SIM becomes a lead with a callback due, owned by the agent whose phone rang. Off by default, Android only, and personal numbers stay out with “Not a lead”.6 دقيقةالويبAndroidالمالك / المديرA hand-drawn flowchart of boxes and arrows on paper with a markerAutomate lead handling with rulesWhen something happens to a lead, and it matches, LumaKol does the actions for you — passing on leads nobody called, chasing overdue follow-ups and tidying up after unanswered calls.7 دقيقةالويبالمالك / المديرA man drawing an email follow-up flow with one-hour and one-day delays on a whiteboardFollow up automatically with sequencesTimed steps after a lead is added: emails that send themselves, WhatsApp and SMS reminders with the text ready, and call tasks for the owner — ending when the lead answers, is won or is lost.8 دقيقةالويبالمالك / المديرA phone showing a payment amount, held up to pay at a tableSend quotes and get paid by UPICreate a quote on a lead, share the link on WhatsApp, and let the customer accept it and pay straight to your UPI ID — with the deal value and revenue updating as it happens.6 دقيقةالويبالجميعA dart in the centre of a black and white targetSet monthly sales targets and read the month-end forecastGive each caller a monthly goal for calls, connected calls, deals won and revenue. Everyone sees whether they are ahead or behind as the month runs, and Reports adds what revenue the month is likely to close at.6 دقيقةالويبالمالك / المديرTwo developers working at monitors with code open in a bright officeConnect your own software with the API and webhooksA key your tool uses to read and write leads and calls, and webhooks that push events to your own endpoint the moment they happen. Both live in Settings → API & webhooks.9 دقيقةالويبالمالك / المديرA calendar week view open on a screenSee your follow-ups in Google, Apple or Outlook CalendarOne private link puts every promised callback into the calendar you already keep open, with the number, the stage and the last outcome on it.4 دقيقةالويبالمالك / المدير

الحساب والفوترة

الخطط، اللغات، الجلسات، التصدير والحذف.

11 دقيقة
Business owner reviewing plan details and taking notesPlans, seats and billingHow the trial works, which roles use seats, how to subscribe, change, pause or cancel, and where invoices and tax details live.5 دقيقةالويبالمالك / المديرA multilingual team taking a selfie in the officeLanguages, time zone and appearanceLumaKol ships in 33 languages. Each person picks their own; the workspace sets the default. Dark mode lives in the mobile apps.2 دقيقةالويبAndroidiPhoneالجميعProfessional working calmly on a laptop surrounded by plantsSessions, data export and account deletionSign out other devices, export what your role allows, and delete an account — from the app or by request — with what happens to the data spelled out.4 دقيقةالويبAndroidiPhoneالجميع

امنح فريقك نظام CRM يسجّل كل مكالمة

جهّز مساحة عملك في دقائق وابدأ التقاط المكالمات اليوم.

أنشئ حسابًا مجانيًا