A CRM dialer for Philippine sales teams calling from their own phones
Agents ring leads from the SIM in their own phone. LumaKol logs the call, asks the outcome, books the next follow-up and can dial the next lead in the queue, priced per seat in US dollars with no per-minute charges.
- App in Filipino and English
- Per-seat pricing in US dollars
- Auto-dial the next lead
14-day free trial, no card needed, then paid plans.
Who it suits in the Philippines
Sales teams selling by mobile
Property, insurance, lending and education teams that work leads from their own phones. Every call is logged to the lead with its outcome, and the next follow-up is booked before the agent moves on.
BPO-style outbound teams
Supervisors running outbound calling from mobile phones get a calling queue that serves the best lead first, scripts beside the Call button, attempt limits and a live board of who is calling, on a break or idle.
Agents in the field
Agents who visit customers check in on field visits with GPS. Calls, outcomes and follow-ups logged without a data connection are kept on the phone and sync when it returns.
How a working day runs
The same four steps for every agent, every day.
- 1
Leads arrive
Import your list from Excel or add leads by hand. On the Growth plan and above, Google Ads lead forms, form tools and webhooks bring new enquiries in on their own, and Facebook lead ads can follow through Make or Pabbly Connect.
- 2
The next lead is dialled
Agents work a queue that puts the best lead first. With Auto-dial next lead on, the app counts down a few seconds after each outcome and dials the next lead from the agent’s own SIM.
- 3
One tap after each call
When the call ends, the app asks what happened. The outcome moves the lead’s stage and sets the next follow-up, with a reminder in the agent’s time zone.
- 4
Supervisors see it on the web
The web dashboard shows calls, outcomes, follow-ups due and missed, attendance, and a live board of who is calling, on a break or idle.
Set up for the Philippines
What changes when your team sells from the Philippines, and what stays the same.
Prices in US dollars
Workspaces outside India pay per seat a month in US dollars, with no setup fee and no per-minute charges.
Filipino in the app
The LumaKol app ships in 33 languages, including Filipino, and each person picks their own. The web dashboard is in English.
Local time for each person
Follow-ups, reminders and reports show in each person’s own time zone, which helps when a team in Manila follows up with customers in other countries.
Calling hours you choose
Set calling hours and calling days once for the workspace. The app warns before a call outside those hours and flags it in reports.
+63 numbers handled
A number typed with +63, with 0063 or in local format resolves to the same lead, so imports and captured calls do not create duplicates.
What LumaKol does not do
Worth knowing before you start a trial.
- No cloud telephony, VoIP, IVR or virtual numbers. Calls use each agent’s SIM and its call rates, including for numbers abroad.
- No predictive or parallel dialling. Auto-dial calls one lead at a time, after the agent has logged the last call.
- WhatsApp templates open in the agent’s own WhatsApp. There is no WhatsApp Business API sending.
Privacy and calling rules in the Philippines
The Data Privacy Act of 2012 (Republic Act No. 10173) sets out how personal information, phone numbers included, may be collected and used, and the National Privacy Commission oversees it. Keep a record of how each lead reached you and stop calling people who ask you to. Read the official sources and take legal advice for your campaigns.
Official sources
This page is general information, not legal advice. LumaKol does not check numbers against any do-not-call registry.
What helps in LumaKol
Calling hours and days checked before every dial, a maximum number of attempts per lead, retry delays, a permanent “Requested no contact” outcome that takes a lead out of the queue, number masking for agents and an audit log.
الامتثالPer-seat prices in US dollars
Per seat a month, billed monthly. Calls use each agent’s own SIM, so there are no per-minute charges.
- Starter9 US$
- Growth19 US$
- Business29 US$
About 20% less when billed yearly. Owners, admins and viewers are free up to three per workspace. Billed in US dollars with no Indian GST; prices exclude any local taxes.
See every plan and featureQuestions
Is LumaKol a predictive dialer?+
No. Auto-dial next lead calls one lead at a time from the agent’s own SIM, a few seconds after the last outcome is logged, so the agent is on the line when someone answers. Managers can switch it off for the whole workspace.
Does LumaKol work on an iPhone?+
Yes. LumaKol has an Android app and an iPhone app. Calls go out from the agent’s own SIM on either, and both work the same leads, follow-ups and templates in one workspace. Android logs every call on the work SIM with its exact duration; on iPhone, calls started from LumaKol are logged with an approximate duration measured by the app.
Is the app available in Filipino?+
Yes. The LumaKol app ships in Filipino, English and 31 other languages, and each person picks their own. The web dashboard is in English.
Can we call customers in other countries?+
Calls go out from each agent’s own SIM, so a call abroad costs whatever that SIM’s plan charges. LumaKol does not provide VoIP, international numbers or call routing.
Does LumaKol take care of data privacy compliance for us?+
No software can do that on its own. LumaKol gives you calling hours, attempt limits, a no-contact outcome, number masking for agents and an audit log, but your business decides how leads are collected and used. Read the Data Privacy Act and take legal advice.
Read next
Pages that go deeper on what this one covers.
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