A calling CRM for UK sales and recruitment teams on their own mobiles

• Recruitment agencies

  Consultants call candidates and clients all day. Candidates move through a pipeline you set up, every call and note stays on their timeline, and reminders reach each consultant in their own time zone when candidates are abroad.

• B2B sales and lead generation

  Teams that call prospects from their own mobiles and keep records in a CRM. On the Growth plan and above, LumaKol syncs with HubSpot, Pipedrive or Zoho CRM both ways, and every call is written back to the record with its outcome.

• Field and home services teams

  Agents who visit customers check in on field visits with their location and an optional photo. Calls, outcomes and follow-ups logged without a data connection are kept on the phone and sync when it returns.

1. 1

   Leads arrive

   Import your list from Excel or add leads by hand. On the Growth plan and above, Google Ads lead forms, form tools and webhooks bring new enquiries in on their own, and Facebook lead ads can follow through Make or Pabbly Connect.

2. 2

   Agents call from their own number

   The agent taps a lead or works the calling queue. The call goes out from the SIM in their phone, so the lead sees a normal UK mobile number, and the app checks the do-not-call block and the attempt limit first.

3. 3

   One tap after each call

   When the call ends, the app asks what happened. The outcome moves the lead’s stage and sets the next follow-up, with a reminder in the agent’s time zone.

4. 4

   Managers see it on the web

   The web dashboard shows calls, outcomes, follow-ups due and missed, and a live board of who is calling, on a break or idle.

• Prices in US dollars

  Workspaces outside India pay per seat a month in US dollars, with no setup fee and no per-minute charges.

• 33 languages in the app

  The LumaKol app ships in 33 languages, including English, Polish, Urdu, Punjabi and Bengali, and each person picks their own. The web dashboard is in English.

• Local time for each person

  Follow-ups, reminders and reports show in each person’s own time zone, so a manager in London and an agent working from Spain see the same callback at the right local time.

• Calling hours you choose

  PECR sets no calling hours, so you choose them. Set calling hours and days once for the workspace; the app warns before a call outside them and flags it in reports. Bank holidays you add are closed for calling unless you open them.

• +44 numbers handled

  A number typed with +44, with 0044 or in local format starting with 0 resolves to the same lead, so imports and captured calls do not create duplicates.

Questions