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LumaKol vs Knowlarity

LumaKol vs Knowlarity: SIM calling CRM or cloud telephony?

Knowlarity sells cloud telephony: virtual and toll-free numbers, IVR, missed-call services and contact centre dialers. LumaKol is a calling CRM where each agent calls from their own SIM, so every work call lands on a lead with its outcome and follow-up.

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Facts from each vendor’s own pages, checked 25 October 2026. Sources

LumaKol
Our product
vs
Knowlarity
From its own site
Price
₹399$9, ₹899$19 or ₹1,299$29 per calling seat a monthVirtual number plans from ₹16,800 a year (5 users, 1,200 minutes a month)
Free trial
Self-serve 14-day trial of the Growth plan for up to 3 callers, no card7 days, as stated on its pricing page
Calls from your own SIM
Agents call from their own SIM and number, and LumaKol adds no per-minute chargesNo. Virtual numbers forward calls to agents’ mobiles or landlines
Platforms
Android and iPhone apps, plus the web appWeb dashboard
Our verdict

LumaKol is the better choice for calling from your team’s own mobile numbers: a CRM with auto-dial and follow-ups, monthly per-seat billing and no minutes, channels or numbers to buy. Knowlarity may fit businesses that need a toll-free or virtual number, IVR menus, missed-call campaigns or inbound routing.

Choose LumaKol if

Your team calls leads and customers from mobile phones and you want a CRM that logs every call and books the follow-up, at a flat price per seat.

Choose Knowlarity if

You need a toll-free or virtual number, IVR, missed-call campaigns, or a contact centre with predictive dialing.

Side by side

LumaKol vs Knowlarity, feature by feature

Every Knowlarity fact comes from its own website or app-store page, linked in the sources at the end.

At a glance

  • Number the customer sees
    LumaKol
    The agent’s own mobile number, which customers recognise and can call back
    Knowlarity
    A Knowlarity virtual or toll-free number
  • Per-minute cost
    LumaKol
    None from LumaKol
    Calls use each SIM’s own plan
    Knowlarity
    Free minutes in each plan, then per-pulse rates

Calling

  • Calls from your own SIM
    LumaKol
    Yes
    Agents call from their own SIM and number, and LumaKol adds no per-minute charges
    Knowlarity
    No
    No. Virtual numbers forward calls to agents’ mobiles or landlines
    Click-to-call with number masking
  • Automatic call logging
    LumaKol
    Yes
    On Android, every work-SIM call with a lead logs itself to that lead with its exact duration, including calls dialled from the phone’s own dialer, incoming and missed calls
    On iPhone, calls started from LumaKol log themselves with an approximate duration measured by the app. Each then asks for the outcome and books the next follow-up
    Knowlarity
    See details
    Calls over its numbers appear in its dashboard
  • Auto-dial
    LumaKol
    Yes
    Auto-dial queue and Power Dialer
    After each hang-up a 3 to 60 second countdown runs and the next lead in the list is dialled from the agent’s SIM. Calls that don’t connect are tagged automatically, the session ends when the list is done, and a missed lead is rung once more only if the agent switches that on. Pause, Skip lead and End session work at any time; it works on individual accounts too, and managers get a calling sessions report. No predictive dialer; LumaKol focuses on SIM calling
    Knowlarity
    See details
    Progressive and predictive dialers in its outbound call centre
  • Call recording
    LumaKol
    Yes
    Uses the phone’s own call recorder where the phone supports it, matches each recording to its call and saves it to your Google Drive to play from the call
    Knowlarity
    Yes
    Kept 3 or 12 months depending on the plan
  • Calling hours, do-not-call and attempt limits
    LumaKol
    Yes
    Built in on every plan
    Calling hours, attempt limits and a wait after each unanswered call, all checked before every dial, plus a Do not call mark with a reason, set one at a time or in bulk on the web or in the app, that only owners, admins and team leads can remove
    Knowlarity
    Not stated by the vendor
    Not stated on its site

Team and leads

  • Attendance and field visits
    LumaKol
    Yes
    Built in on every plan
    Attendance from app activity, check-in with an optional office geofence and selfie, flags for faked locations, and field visits with a location check-in and a photo, in the same app as calls, with a day-by-day visits log on the web and in the app
    Knowlarity
    Not stated by the vendor
    Not stated on its site
  • Call review and coaching
    LumaKol
    Yes
    Call review scorecards and coaching reports on every plan
    Managers score calls on the web or in the app, coaching shows best time to call, speed to lead and follow-up discipline for the team, and each caller sees their own on My performance
    Knowlarity
    See details
    Speech analytics, priced per 15-second slab
  • Lead sources
    LumaKol
    Yes
    18+ lead sources
    IndiaMART, JustDial, TradeIndia, Google Ads lead forms, property-portal emails, website forms, Shopify, Razorpay, Zapier, webhooks and more, plus two-way sync with HubSpot, Pipedrive and Zoho CRM. Automatic sources and CRM sync start on Growth; Google Sheets sync, hosted forms and CSV import are on every plan
    Knowlarity
    See details
    Says it integrates with leading CRMs
    It is telephony, so leads live in your CRM

Plans and price

  • Price
    LumaKol
    ₹399$9, ₹899$19 or ₹1,299$29 per calling seat a month
    Knowlarity
    Virtual number plans from ₹16,800 a year (5 users, 1,200 minutes a month)
    Contact centre softphones from ₹1,499 an agent a month with a 1-year minimum
  • Free trial
    LumaKol
    Self-serve 14-day trial of the Growth plan for up to 3 callers, no card
    Every lead source and CRM sync included
    Knowlarity
    7 days, as stated on its pricing page
  • Free plan
    LumaKol
    No free plan
    A 14-day free trial of the Growth plan instead
    Knowlarity
    None listed
  • Managers and seat minimum
    LumaKol
    No seat minimum, and one person can use it alone, then switch to a company account
    Add seats any time and pay only for the days left in the billing period. Up to 3 managers or admins who don’t call are free
    Knowlarity
    Virtual number plans include 5, 10 or 20 users
  • Billing
    LumaKol
    Monthly, or about 20% less billed yearly
    Knowlarity
    Yearly prepaid plans
    Softphones on a 1-year contract paid quarterly

Platforms

  • Platforms
    LumaKol
    Android and iPhone apps, plus the web app
    Knowlarity
    Web dashboard
    Mobile app access is mentioned
  • App languages
    LumaKol
    33 languages in the mobile app
    Knowlarity
    IVR prompts in English, Hindi and regional languages
  • YesYes
  • See detailsYes, in its own way: read the cell
  • Not stated by the vendorNot stated on Knowlarity’s own pages
  • NoNo
Why LumaKol

Where LumaKol stands out against Knowlarity

Everything below works in LumaKol today.

What you get with LumaKol

  • No numbers, channels or minutes to buy: calls use each SIM’s own plan.
  • Customers see a mobile number they know and can call back.
  • A complete CRM with leads, outcomes, follow-ups, automations and lead sources such as IndiaMART and JustDial.
  • Monthly billing per calling seat, with no one-year minimum.
  • Attendance, field visits and call review scorecards for managers.

Where Knowlarity may fit

  • Toll-free, virtual and missed-call numbers.
  • IVR menus and inbound call routing.
  • Progressive and predictive dialers for an outbound call centre.
  • Published rupee rate cards.
Pricing

Prices, side by side

LumaKol’s prices come from its live price book; Knowlarity’s as listed on its own pricing page.

LumaKol

14-day free trial
  • Starter
    ₹399$9
    per calling seat / month
  • Growth
    ₹899$19
    per calling seat / month
  • Business
    ₹1,299$29
    per calling seat / month

Per calling seat, billed monthly; about 20% less billed yearly. No seat minimum, and up to 3 owners or admins who don’t call are free.

See every plan and limit

Knowlarity, as listed on its site

Advance virtual number, yearly₹16,800
Premium virtual number, yearly₹34,200
Softphone (WebRTC), per agentFrom ₹1,499 a month
Toll-free Basic, yearly₹21,000

As listed on Knowlarity’s voice pricing page. Softphone plans need a one-year contract paid quarterly in advance; extra minutes are charged per pulse.

FAQ

Questions

What teams ask when they weigh LumaKol against Knowlarity.

Is LumaKol a replacement for Knowlarity?

For outbound and follow-up calling from mobiles, yes. For a toll-free line, IVR menus or missed-call campaigns, no: LumaKol has none of those.

What do calls cost with LumaKol?

LumaKol charges per calling seat, from ₹399$9 a month. Calls go over each agent’s own SIM plan, and LumaKol adds no per-minute charge.

Are calls recorded?

LumaKol uses the phone’s own call recorder where the phone supports it and matches the recording to the call. With recording sync on, the file is saved to the Google Drive your workspace chose, and managers play it from the call.

Can I use both?

Yes. Some teams keep a toll-free or IVR number for inbound calls and use LumaKol for outbound calls from mobiles. LumaKol does not connect to Knowlarity directly.

Keep reading

All comparisons

Sources and method

Facts about other products come from their own websites and app-store pages, checked on 25 October 2026. Prices and features change, so check the vendor’s site before you buy. Knowlarity is a trademark of its owner; LumaKol is not affiliated with it.

Everything we say about another product comes from its own website or app store listing, with the links at the bottom of each page and the date we checked. Prices and features change, so check their site before you decide. If something is out of date, write to support@lumakol.com and we will correct it.

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