Mga gabay
Paano gamitin ang LumaKol, step by step
Maiikling tutorial na may diagram at tunay na screen ng app — mula sa paggawa ng iyong workspace hanggang sa coaching gamit ang mga recording. Piliin ang iyong role o magsimula sa itaas.
Paano gumagana ang LumaKol
Isang loop, pinapatakbo araw-araw: dumarating ang mga lead, tumatawag ang mga agent mula sa sarili nilang numero, kinukuha ng app ang tawag at hinihingi ang resulta, naibu-book ang follow-up, at nagko-coach ang mga manager batay sa tunay na nangyari.
- Dumarating ang mga leadMag-import, magdagdag, mag-assign
- Tumatawag ang agent mula sa appsariling SIM, sariling numero
- Nakuha ang tawagawtomatiko sa Android
- Resulta + follow-upisang tap, sampung segundo
- Nakikita ito ng mga manager nang liveboard, report, recording
Saan dumadaloy ang data
Nananatili sa mobile network ang mga tawag. Ang call record, resulta at note lang ang napupunta sa workspace.
Phone ng agent
Work SIM
mga tawag sa mobile network
LumaKol app
kinukuha ang tawag · hinihingi ang resulta
Sync· naka-encrypt, ligtas kahit offline
Ang iyong workspace
Web app
mga lead · live board · mga report
Ano ang masusukat mo
Tatlong view na ginagamit ng bawat team linggo-linggo. Mga halimbawa lang ang mga numero sa ibaba; ang sa iyo ay galing sa mga nakuhang tawag.
Mga tawag bawat araw
HalimbawaMon
Tue
Wed
Thu
Fri
Sat
NakakonektaLahat ng tawag
Outcome mix
Halimbawa- Interesado34%
- Tawagan pabalik22%
- Walang sumagot28%
- Hindi interesado16%
Pipeline funnel
Halimbawa- Bago320
- Nakontak210
- Interesado96
- Qualified41
- Won18
Magsimula
Para sa owner na nagse-setup ng workspace — mga 30 minuto mula simula hanggang dulo.
1Create your workspaceSign up, verify your email and set the basics — country, time zone, currency and calling hours — before anyone else joins.5 minWebOwner / admin
2Set up your pipeline, call outcomes and fieldsStages describe where a lead is; outcomes describe what happened on a call and what should happen next. Get these right and the app does the paperwork.10 minWebOwner / admin
3Start from an industry pipeline templateReady-made stages, call outcomes, custom fields and an opening script for your kind of business. Apply one in a click, apply another later, and nothing you already have is deleted.4 minWebOwner / admin
4Invite your team and choose rolesAgents and team leads use seats; up to three owners, admins, billing admins and viewers are free. Invite by email, or by mobile number for agents who do not use email.5 minWebOwner / admin
5Import leads and assign themUpload the sheet your team already uses, map its columns, skip duplicates and invalid numbers, and deal the leads out to agents.8 minWebTeam lead / adminAng agent app
Para sa mga agent sa Android at iPhone: mag-install, tumawag, mag-log ng resulta, mag-follow up.
Call scripts and WhatsApp / SMS / email templatesAdmins write scripts and templates once; agents see the right script beside the Call button and send a filled-in message in one tap, logged on the lead.5 minWebAndroidiPhoneLahat
Track field visits with check-in and check-outCheck in when you reach a customer and check out when you leave. The location is read once at each moment, compared with the lead’s saved location, and every stop shows up on the day’s route.4 minAndroidiPhoneWebLahatPamahalaan ang team
Para sa mga team lead at admin: live board, report, recording, policy.
Run the day from the live boardWho is available, on a call, on a break or idle right now, with today’s calls, outcomes and overdue callbacks per person — fed by the phones, not by reports.4 minWebAndroidiPhoneTeam lead / admin
Reports: funnel, workload, outcomes, coaching and attendanceWhat each report answers, where the numbers come from, and the ones worth a look every week — including the Coaching view for managers and revenue from quotes.6 minWebTeam lead / admin
Call recordings and review scorecards: coaching from real callsLumaKol does not record audio itself. Where the phone’s dialer records calls, the app links the file to the lead and uploads it; managers score calls on one shared scorecard, and agents see the feedback.5 minWebAndroidTeam lead / admin
Calling policy and lead data protectionHours checked before the dial, attempt limits and retry delays; a “Requested no contact” outcome that closes the lead and can block further calls; number masking, recording access and screenshot blocking for the data.6 minWebOwner / admin
Put a lead form on your websiteA form somebody fills in and the lead is already in the calling queue, carrying its source and tags — as a link you can share anywhere, or as HTML you paste into your own site.6 minWebOwner / admin
Add live chat to your website and answer from the Chats inboxOne line of code puts a chat bubble on your site. Visitors leave their name and mobile number, your team replies from the Chats inbox, and every chat is saved as a lead you can call.7 minWebOwner / admin
QR code posters and walk-in leadsPrint a QR code for your counter, stand or brochure so visitors fill in your lead form themselves, and log the people you meet in person with one tap on the source.4 minWebAndroidiPhoneOwner / admin
Connect Google Ads, IndiaMART, JustDial and your website as lead sourcesNew enquiries arrive in LumaKol on their own, go to the right person and ring their phone — nobody copies leads from portals, inboxes or sheets.9 minWebOwner / admin
Turn missed calls into leadsA missed call from a new number on an agent’s work SIM becomes a lead with a callback due, owned by the agent whose phone rang. Off by default, Android only, and personal numbers stay out with “Not a lead”.6 minWebAndroidOwner / admin
Automate lead handling with rulesWhen something happens to a lead, and it matches, LumaKol does the actions for you — passing on leads nobody called, chasing overdue follow-ups and tidying up after unanswered calls.7 minWebOwner / admin
Follow up automatically with sequencesTimed steps after a lead is added: emails that send themselves, WhatsApp and SMS reminders with the text ready, and call tasks for the owner — ending when the lead answers, is won or is lost.8 minWebOwner / admin
Send quotes and get paid by UPICreate a quote on a lead, share the link on WhatsApp, and let the customer accept it and pay straight to your UPI ID — with the deal value and revenue updating as it happens.6 minWebLahat
Set monthly sales targets and read the month-end forecastGive each caller a monthly goal for calls, connected calls, deals won and revenue. Everyone sees whether they are ahead or behind as the month runs, and Reports adds what revenue the month is likely to close at.6 minWebOwner / admin
Connect your own software with the API and webhooksA key your tool uses to read and write leads and calls, and webhooks that push events to your own endpoint the moment they happen. Both live in Settings → API & webhooks.9 minWebOwner / admin
See your follow-ups in Google, Apple or Outlook CalendarOne private link puts every promised callback into the calendar you already keep open, with the number, the stage and the last outcome on it.4 minWebOwner / adminAccount at billing
Mga plan, wika, session, export at pagbura.
Plans, seats and billingHow the trial works, which roles use seats, how to subscribe, change, pause or cancel, and where invoices and tax details live.5 minWebOwner / admin
Languages, time zone and appearanceLumaKol ships in 33 languages. Each person picks their own; the workspace sets the default. Dark mode lives in the mobile apps.2 minWebAndroidiPhoneLahat
Sessions, data export and account deletionSign out other devices, export what your role allows, and delete an account — from the app or by request — with what happens to the data spelled out.4 minWebAndroidiPhoneLahatBigyan ang iyong team ng CRM na kumukuha ng bawat tawag
I-set up ang iyong workspace sa loob ng ilang minuto at simulang kunin ang mga tawag ngayon.
Gumawa ng libreng account