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Demos all look good. These questions separate software that captures calls from software that expects agents to type, and surface the costs that only appear on the second invoice.
It feels free. It is not. Where leads leak in a spreadsheet-and-WhatsApp operation, how to estimate what it costs you, and what to keep when you switch.
Cloud dialers promise control but deliver unfamiliar virtual numbers, per-minute bills and spam labels. Here is what changes when calls come from the SIM your agents already carry.
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