LumaKol vs Knowlarity: SIM calling CRM or cloud telephony?
Knowlarity sells cloud telephony: virtual and toll-free numbers, IVR, missed-call services and contact centre dialers. LumaKol is a calling CRM where each agent calls from their own SIM, so every work call lands on a lead with its outcome and follow-up.
Facts from each vendor’s own pages, checked 25 October 2026. Sources

- Price
- ₹399$9, ₹899$19 or ₹1,299$29 per calling seat a monthVirtual number plans from ₹16,800 a year (5 users, 1,200 minutes a month)
- Free trial
- Self-serve 14-day trial of the Growth plan for up to 3 callers, no card7 days, as stated on its pricing page
- Calls from your own SIM
- Agents call from their own SIM and number, and LumaKol adds no per-minute chargesNo. Virtual numbers forward calls to agents’ mobiles or landlines
- Platforms
- Android and iPhone apps, plus the web appWeb dashboard
LumaKol is the better choice for calling from your team’s own mobile numbers: a CRM with auto-dial and follow-ups, monthly per-seat billing and no minutes, channels or numbers to buy. Knowlarity may fit businesses that need a toll-free or virtual number, IVR menus, missed-call campaigns or inbound routing.
Choose LumaKol if
Your team calls leads and customers from mobile phones and you want a CRM that logs every call and books the follow-up, at a flat price per seat.
Choose Knowlarity if
You need a toll-free or virtual number, IVR, missed-call campaigns, or a contact centre with predictive dialing.
LumaKol vs Knowlarity, feature by feature
Every Knowlarity fact comes from its own website or app-store page, linked in the sources at the end.
At a glance
- Number the customer sees
- LumaKol
- The agent’s own mobile number, which customers recognise and can call back
- Knowlarity
- A Knowlarity virtual or toll-free number
- Per-minute cost
- LumaKol
- None from LumaKolCalls use each SIM’s own plan
- Knowlarity
- Free minutes in each plan, then per-pulse rates
Calling
- Calls from your own SIM
- LumaKol
- YesAgents call from their own SIM and number, and LumaKol adds no per-minute charges
- Knowlarity
- NoNo. Virtual numbers forward calls to agents’ mobiles or landlinesClick-to-call with number masking
- Automatic call logging
- LumaKol
- YesOn Android, every work-SIM call with a lead logs itself to that lead with its exact duration, including calls dialled from the phone’s own dialer, incoming and missed callsOn iPhone, calls started from LumaKol log themselves with an approximate duration measured by the app. Each then asks for the outcome and books the next follow-up
- Knowlarity
- See detailsCalls over its numbers appear in its dashboard
- Auto-dial
- LumaKol
- YesAuto-dial queue and Power DialerAfter each hang-up a 3 to 60 second countdown runs and the next lead in the list is dialled from the agent’s SIM. Calls that don’t connect are tagged automatically, the session ends when the list is done, and a missed lead is rung once more only if the agent switches that on. Pause, Skip lead and End session work at any time; it works on individual accounts too, and managers get a calling sessions report. No predictive dialer; LumaKol focuses on SIM calling
- Knowlarity
- See detailsProgressive and predictive dialers in its outbound call centre
- Call recording
- LumaKol
- YesUses the phone’s own call recorder where the phone supports it, matches each recording to its call and saves it to your Google Drive to play from the call
- Knowlarity
- YesKept 3 or 12 months depending on the plan
- Calling hours, do-not-call and attempt limits
- LumaKol
- YesBuilt in on every planCalling hours, attempt limits and a wait after each unanswered call, all checked before every dial, plus a Do not call mark with a reason, set one at a time or in bulk on the web or in the app, that only owners, admins and team leads can remove
- Knowlarity
- Not stated by the vendorNot stated on its site
Team and leads
- Attendance and field visits
- LumaKol
- YesBuilt in on every planAttendance from app activity, check-in with an optional office geofence and selfie, flags for faked locations, and field visits with a location check-in and a photo, in the same app as calls, with a day-by-day visits log on the web and in the app
- Knowlarity
- Not stated by the vendorNot stated on its site
- Call review and coaching
- LumaKol
- YesCall review scorecards and coaching reports on every planManagers score calls on the web or in the app, coaching shows best time to call, speed to lead and follow-up discipline for the team, and each caller sees their own on My performance
- Knowlarity
- See detailsSpeech analytics, priced per 15-second slab
- Lead sources
- LumaKol
- Yes18+ lead sourcesIndiaMART, JustDial, TradeIndia, Google Ads lead forms, property-portal emails, website forms, Shopify, Razorpay, Zapier, webhooks and more, plus two-way sync with HubSpot, Pipedrive and Zoho CRM. Automatic sources and CRM sync start on Growth; Google Sheets sync, hosted forms and CSV import are on every plan
- Knowlarity
- See detailsSays it integrates with leading CRMsIt is telephony, so leads live in your CRM
Plans and price
- Price
- LumaKol
- ₹399$9, ₹899$19 or ₹1,299$29 per calling seat a month
- Knowlarity
- Virtual number plans from ₹16,800 a year (5 users, 1,200 minutes a month)Contact centre softphones from ₹1,499 an agent a month with a 1-year minimum
- Free trial
- LumaKol
- Self-serve 14-day trial of the Growth plan for up to 3 callers, no cardEvery lead source and CRM sync included
- Knowlarity
- 7 days, as stated on its pricing page
- Free plan
- LumaKol
- No free planA 14-day free trial of the Growth plan instead
- Knowlarity
- None listed
- Managers and seat minimum
- LumaKol
- No seat minimum, and one person can use it alone, then switch to a company accountAdd seats any time and pay only for the days left in the billing period. Up to 3 managers or admins who don’t call are free
- Knowlarity
- Virtual number plans include 5, 10 or 20 users
- Billing
- LumaKol
- Monthly, or about 20% less billed yearly
- Knowlarity
- Yearly prepaid plansSoftphones on a 1-year contract paid quarterly
Platforms
- Platforms
- LumaKol
- Android and iPhone apps, plus the web app
- Knowlarity
- Web dashboardMobile app access is mentioned
- App languages
- LumaKol
- 33 languages in the mobile app
- Knowlarity
- IVR prompts in English, Hindi and regional languages
- YesYes
- See detailsYes, in its own way: read the cell
- Not stated by the vendorNot stated on Knowlarity’s own pages
- NoNo
Where LumaKol stands out against Knowlarity
Everything below works in LumaKol today.
What you get with LumaKol
- No numbers, channels or minutes to buy: calls use each SIM’s own plan.
- Customers see a mobile number they know and can call back.
- A complete CRM with leads, outcomes, follow-ups, automations and lead sources such as IndiaMART and JustDial.
- Monthly billing per calling seat, with no one-year minimum.
- Attendance, field visits and call review scorecards for managers.
Where Knowlarity may fit
- Toll-free, virtual and missed-call numbers.
- IVR menus and inbound call routing.
- Progressive and predictive dialers for an outbound call centre.
- Published rupee rate cards.
Prices, side by side
LumaKol’s prices come from its live price book; Knowlarity’s as listed on its own pricing page.
LumaKol
14-day free trial- Starter₹399$9per calling seat / month
- Growth₹899$19per calling seat / month
- Business₹1,299$29per calling seat / month
Per calling seat, billed monthly; about 20% less billed yearly. No seat minimum, and up to 3 owners or admins who don’t call are free.
See every plan and limitKnowlarity, as listed on its site
| Advance virtual number, yearly | ₹16,800 |
|---|---|
| Premium virtual number, yearly | ₹34,200 |
| Softphone (WebRTC), per agent | From ₹1,499 a month |
| Toll-free Basic, yearly | ₹21,000 |
As listed on Knowlarity’s voice pricing page. Softphone plans need a one-year contract paid quarterly in advance; extra minutes are charged per pulse.
Questions
What teams ask when they weigh LumaKol against Knowlarity.
Is LumaKol a replacement for Knowlarity?
For outbound and follow-up calling from mobiles, yes. For a toll-free line, IVR menus or missed-call campaigns, no: LumaKol has none of those.
What do calls cost with LumaKol?
LumaKol charges per calling seat, from ₹399$9 a month. Calls go over each agent’s own SIM plan, and LumaKol adds no per-minute charge.
Are calls recorded?
LumaKol uses the phone’s own call recorder where the phone supports it and matches the recording to the call. With recording sync on, the file is saved to the Google Drive your workspace chose, and managers play it from the call.
Can I use both?
Yes. Some teams keep a toll-free or IVR number for inbound calls and use LumaKol for outbound calls from mobiles. LumaKol does not connect to Knowlarity directly.
Keep reading
All comparisons- SIM calling vs cloud telephony
- LumaKol vs Exotel
- Calling cost calculator
- Why callers keep their own number

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Sources and method
Facts about other products come from their own websites and app-store pages, checked on 25 October 2026. Prices and features change, so check the vendor’s site before you buy. Knowlarity is a trademark of its owner; LumaKol is not affiliated with it.
- Knowlarity voice pricing
- Knowlarity small business plans
- Knowlarity auto dialer
- Knowlarity virtual number
- Knowlarity click-to-call
Everything we say about another product comes from its own website or app store listing, with the links at the bottom of each page and the date we checked. Prices and features change, so check their site before you decide. If something is out of date, write to support@lumakol.com and we will correct it.
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