Miongozo
Jinsi ya kutumia LumaKol, hatua kwa hatua
Mafunzo mafupi yenye michoro na skrini halisi za programu — kutoka kuunda nafasi yako ya kazi hadi kufunza kwa kutumia rekodi. Chagua jukumu lako au anza juu.
Jinsi LumaKol inavyofanya kazi
Mzunguko mmoja, unaoendeshwa kila siku: wateja tarajiwa wanaingia, mawakala hupiga kutoka nambari zao wenyewe, programu hunasa simu na kuomba tokeo, ufuatiliaji huwekwa, na mameneja hufunza kutokana na kilichotokea hasa.
- Wateja tarajiwa wanafikaLeta, ongeza, kabidhi
- Wakala anapiga kutoka programuSIM yake, nambari yake
- Simu imenaswakiotomatiki kwenye Android
- Tokeo + ufuatiliajimguso mmoja, sekunde kumi
- Mameneja wanaona moja kwa mojaubao, ripoti, rekodi
Data inapita wapi
Simu hubaki kwenye mtandao wa simu. Rekodi ya simu, tokeo na madokezo pekee ndivyo husafiri hadi nafasi ya kazi.
Simu ya wakala
SIM ya kazi
simu kupitia mtandao wa simu
Programu ya LumaKol
hunasa simu · huomba tokeo
Usawazishaji· umesimbwa, salama nje ya mtandao
Nafasi yako ya kazi
Programu ya wavuti
wateja tarajiwa · ubao wa moja kwa moja · ripoti
Unachoweza kupima
Mitazamo mitatu ambayo kila timu hutumia kila wiki. Nambari zilizo hapa chini ni mifano; zako hutoka kwenye simu zilizonaswa.
Simu kwa siku
MfanoMon
Tue
Wed
Thu
Fri
Sat
ZilizounganishwaSimu zote
Mchanganyiko wa matokeo
Mfano- Anavutiwa34%
- Piga tena22%
- Hakuna jibu28%
- Havutiwi16%
Mfereji wa mchakato wa mauzo
Mfano- Mpya320
- Amewasiliana210
- Anavutiwa96
- Amestahili41
- Amefanikiwa18
Anza
Kwa mmiliki anayesanidi nafasi ya kazi — takriban dakika 30 kutoka mwanzo hadi mwisho.
1Create your workspaceSign up, verify your email and set the basics — country, time zone, currency and calling hours — before anyone else joins.Dakika 5WavutiMmiliki / msimamizi
2Set up your pipeline, call outcomes and fieldsStages describe where a lead is; outcomes describe what happened on a call and what should happen next. Get these right and the app does the paperwork.Dakika 10WavutiMmiliki / msimamizi
3Start from an industry pipeline templateReady-made stages, call outcomes, custom fields and an opening script for your kind of business. Apply one in a click, apply another later, and nothing you already have is deleted.Dakika 4WavutiMmiliki / msimamizi
4Invite your team and choose rolesAgents and team leads use seats; up to three owners, admins, billing admins and viewers are free. Invite by email, or by mobile number for agents who do not use email.Dakika 5WavutiMmiliki / msimamizi
5Import leads and assign themUpload the sheet your team already uses, map its columns, skip duplicates and invalid numbers, and deal the leads out to agents.Dakika 8WavutiKiongozi wa timu / msimamiziProgramu ya wakala
Kwa mawakala kwenye Android na iPhone: sakinisha, piga simu, rekodi matokeo, fuatilia.
Call scripts and WhatsApp / SMS / email templatesAdmins write scripts and templates once; agents see the right script beside the Call button and send a filled-in message in one tap, logged on the lead.Dakika 5WavutiAndroidiPhoneKila mtu
Track field visits with check-in and check-outCheck in when you reach a customer and check out when you leave. The location is read once at each moment, compared with the lead’s saved location, and every stop shows up on the day’s route.Dakika 4AndroidiPhoneWavutiKila mtuSimamia timu
Kwa viongozi wa timu na wasimamizi: ubao wa moja kwa moja, ripoti, rekodi, sera.
Run the day from the live boardWho is available, on a call, on a break or idle right now, with today’s calls, outcomes and overdue callbacks per person — fed by the phones, not by reports.Dakika 4WavutiAndroidiPhoneKiongozi wa timu / msimamizi
Reports: funnel, workload, outcomes, coaching and attendanceWhat each report answers, where the numbers come from, and the ones worth a look every week — including the Coaching view for managers and revenue from quotes.Dakika 6WavutiKiongozi wa timu / msimamizi
Call recordings and review scorecards: coaching from real callsLumaKol does not record audio itself. Where the phone’s dialer records calls, the app links the file to the lead and uploads it; managers score calls on one shared scorecard, and agents see the feedback.Dakika 5WavutiAndroidKiongozi wa timu / msimamizi
Calling policy and lead data protectionHours checked before the dial, attempt limits and retry delays; a “Requested no contact” outcome that closes the lead and can block further calls; number masking, recording access and screenshot blocking for the data.Dakika 6WavutiMmiliki / msimamizi
Put a lead form on your websiteA form somebody fills in and the lead is already in the calling queue, carrying its source and tags — as a link you can share anywhere, or as HTML you paste into your own site.Dakika 6WavutiMmiliki / msimamizi
Add live chat to your website and answer from the Chats inboxOne line of code puts a chat bubble on your site. Visitors leave their name and mobile number, your team replies from the Chats inbox, and every chat is saved as a lead you can call.Dakika 7WavutiMmiliki / msimamizi
QR code posters and walk-in leadsPrint a QR code for your counter, stand or brochure so visitors fill in your lead form themselves, and log the people you meet in person with one tap on the source.Dakika 4WavutiAndroidiPhoneMmiliki / msimamizi
Connect Google Ads, IndiaMART, JustDial and your website as lead sourcesNew enquiries arrive in LumaKol on their own, go to the right person and ring their phone — nobody copies leads from portals, inboxes or sheets.Dakika 9WavutiMmiliki / msimamizi
Turn missed calls into leadsA missed call from a new number on an agent’s work SIM becomes a lead with a callback due, owned by the agent whose phone rang. Off by default, Android only, and personal numbers stay out with “Not a lead”.Dakika 6WavutiAndroidMmiliki / msimamizi
Automate lead handling with rulesWhen something happens to a lead, and it matches, LumaKol does the actions for you — passing on leads nobody called, chasing overdue follow-ups and tidying up after unanswered calls.Dakika 7WavutiMmiliki / msimamizi
Follow up automatically with sequencesTimed steps after a lead is added: emails that send themselves, WhatsApp and SMS reminders with the text ready, and call tasks for the owner — ending when the lead answers, is won or is lost.Dakika 8WavutiMmiliki / msimamizi
Send quotes and get paid by UPICreate a quote on a lead, share the link on WhatsApp, and let the customer accept it and pay straight to your UPI ID — with the deal value and revenue updating as it happens.Dakika 6WavutiKila mtu
Set monthly sales targets and read the month-end forecastGive each caller a monthly goal for calls, connected calls, deals won and revenue. Everyone sees whether they are ahead or behind as the month runs, and Reports adds what revenue the month is likely to close at.Dakika 6WavutiMmiliki / msimamizi
Connect your own software with the API and webhooksA key your tool uses to read and write leads and calls, and webhooks that push events to your own endpoint the moment they happen. Both live in Settings → API & webhooks.Dakika 9WavutiMmiliki / msimamizi
See your follow-ups in Google, Apple or Outlook CalendarOne private link puts every promised callback into the calendar you already keep open, with the number, the stage and the last outcome on it.Dakika 4WavutiMmiliki / msimamiziAkaunti na malipo
Mipango, lugha, vipindi, uhamishaji na kufuta.
Plans, seats and billingHow the trial works, which roles use seats, how to subscribe, change, pause or cancel, and where invoices and tax details live.Dakika 5WavutiMmiliki / msimamizi
Languages, time zone and appearanceLumaKol ships in 33 languages. Each person picks their own; the workspace sets the default. Dark mode lives in the mobile apps.Dakika 2WavutiAndroidiPhoneKila mtu
Sessions, data export and account deletionSign out other devices, export what your role allows, and delete an account — from the app or by request — with what happens to the data spelled out.Dakika 4WavutiAndroidiPhoneKila mtuIpe timu yako CRM inayorekodi kila simu
Sanidi nafasi yako ya kazi ndani ya dakika na uanze kurekodi simu leo.
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