Jinsi ya kutumia LumaKol, hatua kwa hatua
Mafunzo mafupi yenye michoro na skrini halisi za programu — kutoka kuunda nafasi yako ya kazi hadi kufunza kwa kutumia rekodi. Chagua jukumu lako au anza juu.

Jinsi LumaKol inavyofanya kazi
Mzunguko mmoja, unaoendeshwa kila siku: wateja tarajiwa wanaingia, mawakala hupiga kutoka nambari zao wenyewe, programu hunasa simu na kuomba tokeo, ufuatiliaji huwekwa, na mameneja hufunza kutokana na kilichotokea hasa.
- Wateja tarajiwa wanafikaLeta, ongeza, kabidhi
- Wakala anapiga kutoka programuSIM yake, nambari yake
- Simu imenaswakiotomatiki kwenye Android
- Tokeo + ufuatiliajimguso mmoja, sekunde kumi
- Mameneja wanaona moja kwa mojaubao, ripoti, rekodi
Data inapita wapi
Simu hubaki kwenye mtandao wa simu. Rekodi ya simu, tokeo na madokezo pekee ndivyo husafiri hadi nafasi ya kazi.
Unachoweza kupima
Mitazamo mitatu ambayo kila timu hutumia kila wiki. Nambari zilizo hapa chini ni mifano; zako hutoka kwenye simu zilizonaswa.
- Anavutiwa34%
- Piga tena22%
- Hakuna jibu28%
- Havutiwi16%
- Mpya320
- Amewasiliana210
- Anavutiwa96
- Amestahili41
- Amefanikiwa18
Programu ya wakala
Kwa mawakala kwenye Android na iPhone: sakinisha, piga simu, rekodi matokeo, fuatilia.
Install the Android app and set up your work SIMSign in with the same mobile number, walk through the permission steps, pick the SIM you call from, and let the app start capturing.Dakika 6AndroidWakala
Start calling from the queueThe queue hands you the next lead — the one most worth calling right now, by its lead score — with the script beside the Call button.Dakika 4AndroidiPhoneWakala
Lead scores: call the best leads firstEvery open lead gets a score from 0 to 100 with the reasons beside it, so your queue and your lists put the leads most worth a call right now at the top.Dakika 3AndroidiPhoneWavutiWakala
Log a call outcomeOne tap for what happened, a follow-up that is already filled in, an optional note and the questions your team defined. Ten seconds, every call.Dakika 3AndroidiPhoneWavutiWakala
Follow-ups and remindersEvery promised callback in one list — overdue in red, today, the next seven days — with reminders on the phone at the right time.Dakika 3AndroidiPhoneWavutiWakala
Call scripts and WhatsApp / SMS / email templatesAdmins write scripts and templates once; agents see the right script beside the Call button and send a filled-in message in one tap, logged on the lead.Dakika 5WavutiAndroidiPhoneKila mtu
Track field visits with check-in and check-outCheck in when you reach a customer and check out when you leave. The location is read once at each moment, compared with the lead’s saved location, and every stop shows up on the day’s route.Dakika 4AndroidiPhoneWavutiKila mtu
Attendance, breaks and check-inA tap to start the day, typed breaks, a tap to end it — so the live board and attendance reports reflect real working time.Dakika 3AndroidiPhoneWavutiWakala
iPhone: assisted callingiOS does not expose the call log, so the iPhone app tracks the calls you start from it and asks for the outcome when you come back — with a reliability label on every call. The iPhone app is coming to the App Store.Dakika 5iPhoneWakala
Scan business cards into leadsPoint the phone at a business card and the Add a lead form fills itself in — name, numbers, email, company and job title — read on the phone, with the photo never uploaded.Dakika 3AndroidiPhoneWakalaSimamia timu
Kwa viongozi wa timu na wasimamizi: ubao wa moja kwa moja, ripoti, rekodi, sera.
Akaunti na malipo
Mipango, lugha, vipindi, uhamishaji na kufuta.
Languages, time zone and appearanceLumaKol ships in 33 languages. Each person picks their own; the workspace sets the default. Dark mode lives in the mobile apps.Dakika 2WavutiAndroidiPhoneKila mtu
Sessions, data export and account deletionSign out other devices, export what your role allows, and delete an account — from the app or by request — with what happens to the data spelled out.Dakika 4WavutiAndroidiPhoneKila mtuIpe timu yako CRM inayorekodi kila simu
Sanidi nafasi yako ya kazi ndani ya dakika na uanze kurekodi simu leo.
Fungua akaunti ya bure