Create your workspace
Sign up, verify your email and set the basics — country, time zone, currency and calling hours — before anyone else joins.
- A work email or mobile number you can receive messages on
- Your company name and the country you call from
- 1
Choose how you are signing up
Pick “A company / team” if you will invite agents or team leads; pick “An individual” if you are the only caller. Both start a 14-day free trial with no card — Growth for a company, Solo for an individual. Fill in your name, mobile number and a password.
Kidokezo: The mobile number you enter is the one you will sign in with on the calling app, so use the phone you actually call from.lumakol.com/app/signupFungua akaunti yakoJaribio la bure la siku 14. Hakuna kadi inayohitajika.Mtu binafsiKampuni / timuJina la kampuniNair RealtyJina la kwanzaPriyaJina la ukooNairNambari ya simuHutumika kuingia na kwa programu ya kupiga simu kwenye SIM hii.NywilaAngalau herufi 8. Nywila zilizopatikana katika uvujaji unaojulikana hukataliwa.Anza jaribio la bure - 2
Verify your email
We email you a 6-digit code. Type it on the screen that opens after sign-up — or sign in later and you are taken straight back to it. The code works once and expires in 10 minutes; “Send a new code” sends another if it does not arrive.
- 3
Set the organisation basics
Go to Settings → Organization. Country decides how phone numbers without a country code are read; time zone and currency drive reports and invoices; default language is what new members see first.
- Country and default time zone
- Currency for billing and reports
- Default language (any of the 33 supported)
- Sign upCompany or individual
- Verify email
- Organisation basicsCountry · time zone · currency
- Calling policyHours · attempts · retries
First-run order for an owner - 4
Set the calling policy
Settings → Calling policy. Choose the hours and days when calling is allowed, the maximum attempts before a lead is flagged for review, and the retry delays between attempts. The app enforces these before the Call button dials.
lumakol.com/app/app/settings?tab=callingSera ya kupiga simuMteja tarajiwa anajaribiwa mara ngapi, kusubiri muda gani kati ya majaribio, na kupiga simu kunaruhusiwa lini.Majaribio ya juu5Baada ya simu hizi nyingi ambazo hazikuunganishwa, mteja tarajiwa hutiwa alama kwa ukaguzi.Muda wa kusubiri kati ya majaribio60, 180, 1440Muda wa kumwacha mteja tarajiwa baada ya kila simu isiyojibiwa kabla hajarudi kwenye foleni.Kupiga simu kuanza09:00Kupiga simu kumalizika20:00Zuia simu kwa wateja tarajiwa walioomba wasiwasiliane nao (tokeo la mwisho “Ameomba asiwasiliane naye”) - 5
Decide what agents can see
Settings → Privacy. Phone numbers for agents can be full, masked (only a few digits shown) or hidden (tap-to-call only). Choose who can listen to recordings and whether the app blocks screenshots. Managers always see full numbers. Masking applies inside LumaKol: the phone’s own dialler and call log still show the number of anyone the agent actually calls.
lumakol.com/app/app/settings?tab=privacyUlinzi wa data ya wateja tarajiwaNambari za simu kwa mawakalaNambari kamiliMawakala wanaona nambari yoteImefichwa kwa sehemuTarakimu mbili za mwisho pekee ndizo zinaonekanaImefichwaGusa kupiga tuNani anaweza kusikiliza rekodiWamiliki, wasimamizi na viongozi wa timuZuia picha za skrini kwenye skrini za wateja tarajiwa katika programu ya simu
Utakachokuwa nacho mwishoni
- A verified workspace on a 14-day trial
- Country, time zone and currency set
- Calling hours, attempt limits and privacy policy in place
Zinazohusiana
- BidhaaJinsi inavyofanya kaziMzunguko wa kila siku, kutoka mteja tarajiwa hadi ufuatiliaji
- MwongozoSet up your pipeline, call outcomes and fields
- MakalaChoosing a calling CRM: 15 questions to ask before you buy
Andikia usaidizi — kila ujumbe hujibiwa na mtu ndani ya siku moja ya kazi.
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