A calling CRM for real estate agents in Dubai and sales teams across the UAE

• Real estate brokers in Dubai

  Agents juggle enquiries from listings, ads, walk-ins and referrals, then call back from their own mobiles between viewings. Each call lands on the lead with its outcome, the next callback or viewing is booked as a follow-up, and the broker can see who has followed up and who has not.

• Recruitment agencies

  Consultants call candidates and clients all day. Candidates move through a pipeline you set up, every call and note stays on their timeline, and reminders reach each consultant in their own time zone when candidates are abroad.

• Teams selling from their own phones

  Many UAE sales teams work from personal or company mobile phones rather than desk phones. LumaKol reads only the work SIM you choose, so calls to leads are logged and personal calls stay on the phone.

1. 1

   Leads arrive

   Import your list from Excel or add leads by hand. On the Growth plan and above, Google Ads lead forms, form tools and webhooks bring new enquiries in on their own, and Facebook lead ads can follow through Make or Pabbly Connect.

2. 2

   Agents call from their own number

   The agent taps a lead or works the calling queue. The call goes out from the SIM in their phone, so the lead sees a normal UAE mobile number.

3. 3

   One tap after each call

   When the call ends, the app asks what happened. The outcome moves the lead’s stage and sets the next follow-up, with a reminder in the agent’s time zone.

4. 4

   Managers see it on the web

   The web dashboard shows calls, outcomes, follow-ups due and missed, and a live board of who is calling, on a break or idle.

• Prices in US dollars

  Workspaces outside India pay per seat a month in US dollars, with no setup fee and no per-minute charges.

• Arabic in the app

  The LumaKol app ships in 33 languages, including Arabic with a full right-to-left layout. Each person picks their own language, so Arabic and English speakers share one workspace. The web dashboard is in English.

• Local time for each person

  Follow-ups, reminders and reports show in each person’s own time zone, so a team lead in Dubai and an agent working from another country see the same callback at the right local time.

• Your working week

  Set calling hours and calling days once for the workspace to match your working week. The app warns before a call outside those hours and flags it in reports.

• +971 numbers handled

  A number typed with +971, with 00971 or in local format resolves to the same lead, so imports and captured calls do not create duplicates.

Questions