TradeIndia enquiries in your calling queue every 15 minutes
Paste your TradeIndia User ID, Profile ID and Key once. LumaKol checks for new buyer enquiries every 15 minutes, adds each one as a lead with the product and message, and hands it to the right caller.
- Checked every 15 minutes
- Check now fetches at once
- Repeat buyers matched by phone
TradeIndia at a glance
- How leads get in
- LumaKol fetches your inquiries from TradeIndia’s My Inquiry API with the User ID, Profile ID and Key from your seller dashboard.
- How fast
- Every 15 minutes, plus Check TradeIndia now whenever you want it, up to once every 5 minutes.
- Repeats and retries
- Each check asks again from the day before, and inquiries already taken are recognised by their TradeIndia ID and skipped.
- Where you set it up
- TradeIndia seller dashboard → Inquiries & Contacts → My Inquiry API.
Who it’s for
Manufacturers, exporters, wholesalers and traders who sell on TradeIndia, where the same buyer enquiry often reaches several sellers. The seller who calls first has the best chance of the order, so the enquiry should be on a phone within minutes, not waiting in a dashboard until tomorrow.
- Sell on IndiaMART as well? Connect both: a buyer who asks on both becomes one lead, not two.
- Share enquiries in turn between your sales callers, or send every one to the person who handles TradeIndia.
- The enquiry type is saved as the lead’s campaign, and the product and message as its first note.
How to connect it
- 1
Find your My Inquiry API details
Sign in to your TradeIndia seller dashboard and open Inquiries & Contacts, then My Inquiry API. It shows your User ID, Profile ID and Key.
- 2
Add TradeIndia as a lead source
In LumaKol, go to Integrations → Lead sources, choose Add source, then TradeIndia, and paste all three. They are stored encrypted.
- 3
Choose the sales caller
Send TradeIndia inquiries to the person who quotes for them, or share them in turn. Set the starting stage and a tag, so TradeIndia leads stand out in the queue.
- 4
Enquiries start arriving
LumaKol checks every 15 minutes, and the first check also picks up the last two days’ enquiries. Check TradeIndia now fetches straight away, up to once every 5 minutes.
TradeIndia inquiry fields in LumaKol
| What TradeIndia sends | Where it lands in LumaKol |
|---|---|
| sender_name | Name |
| sender_mobile | Phone |
| sender_email | |
| sender_co | Company |
| sender_city and sender_state | City and state |
| inquiry_type | Campaign, as “TradeIndia” followed by the inquiry type |
| subject, product_name and message | First note, with the product on its own line |
| rfi_id | Inquiry ID, so no inquiry is added twice |
TradeIndia works in whole dates. LumaKol counts them in India time, so “today” matches what your TradeIndia inbox shows.
After the lead arrives
A buyer who is already a lead and enquires again is not added twice: the new message becomes a note on the existing lead and it moves up the queue, so the caller who knows them calls back. If TradeIndia turns the details down or does not answer, the source shows Needs attention with TradeIndia’s own message, and LumaKol tries again on the next check.
Common TradeIndia problems, and the fix
The source shows “TradeIndia:” and a message
That is TradeIndia’s own answer, shown as it came. Check the three details first: copy them again from My Inquiry API and save them with Edit, filling in all three (leaving all three empty keeps the saved ones).
TradeIndia did not answer
LumaKol shows that message and tries again on the next check. Nothing is skipped, because the next check still asks from the day before the last successful one.
The details are refused when I save them
User ID and Profile ID take letters, numbers, dashes and underscores, and the Key needs at least 8 characters. A value copied with a stray character is refused, with the field to check marked.
An inquiry without a mobile number
It cannot become a lead and is listed under Activity as Not added, with No valid phone number as the reason. Answer it from your TradeIndia account instead.
Questions about TradeIndia
How quickly do TradeIndia enquiries arrive?+
Within 15 minutes of reaching your TradeIndia account. Check TradeIndia now fetches immediately, up to once every 5 minutes.
Where do I find the User ID, Profile ID and Key?+
In the TradeIndia seller dashboard under Inquiries & Contacts → My Inquiry API. To replace them later, open the source with Edit and fill in all three again.
Will LumaKol pick up inquiries from before I connected?+
Only recent ones: the first check reaches back two days. Older inquiries are not fetched, so add them through Leads → Import from a spreadsheet if you need them.
I also sell on IndiaMART. Will a buyer who asks on both be called twice?+
No. Both sources match by phone number, so the second enquiry becomes a note on the lead the first one created.
Can I see what TradeIndia sent?+
Yes. The source’s activity log lists its latest 50 enquiries, each marked New lead, Repeat or Not added, with the reason when one was not added.
Step-by-step setup guide
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