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LumaKol
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Connect LumaKol to Zapier

Add LumaKolтАЩs Zapier app with an API key, start Zaps from new leads, stage moves and call outcomes, and create, find or update leads from your other apps.

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  • Owner or admin access: API & webhooks is under Integrations, which only people who can change settings see
  • A workspace on a paid plan: API keys cannot be created or used during the free trial
  • A Zapier account. ZapierтАЩs free plan is enough for two-step Zaps
Hands typing on a silver laptop at a desk, a coffee mug and a second screen behind them
  1. 1

    Create a key for Zapier

    Integrations тЖТ API & webhooks тЖТ Create key. Name it Zapier, so the key list and the security log say which tool uses it, and tick the five permissions below. The key starts with lk_live_ and is shown once, so copy it before you close the dialog.

    • leads:read: New Lead, Lead Moved Stage, Find Lead and the Stage list
    • leads:write: Create Lead, Update Lead and Add Note to Lead
    • calls:read: New Call Outcome
    • users:read: the Assign to list of your callers
    • webhooks:manage: lets Zapier switch your LumaKol triggers on and off
    рдЯреАрдк: Made the key without calls:read or users:read? Open it with Edit and tick them. The key itself does not change, so nothing in Zapier needs re-entering.
  2. 2

    Add LumaKol to your Zapier account

    Open the Zapier integration page on lumakol.com and choose Add LumaKol in Zapier. Zapier shows an invitation to LumaKolтАЩs app: accept it while signed in to the Zapier account that will own your Zaps. After that, LumaKol appears when you search for it in the Zap editor.

  3. 3

    Connect your workspace

    In a Zap, pick LumaKol as the app, choose an event and then Sign in. Paste the key into API key and leave LumaKol address as it is. Zapier checks the key at once and names the connection after your workspace, so a team with more than one workspace can tell the connections apart.

  4. 4

    Start a Zap from LumaKol

    Pick one of the three triggers. LumaKol sends each event to Zapier the moment it happens, so a Zap does not wait for a polling interval. Test trigger loads up to three recent records so you can map their fields in the next steps.

    • New Lead: a lead added by hand, from a lead source or web form, through the app or the API, or by a Google Sheets or CRM sync. Leads from a file import (CSV or Excel) do not start it.
    • Lead Moved Stage: a lead moves to another pipeline stage, such as Booked, Won or Lost, by hand, through a call outcome or by an automation rule. The record carries the lead with its new stage.
    • New Call Outcome: a caller logs the result of a call, on the phone or on the web. The record carries the lead plus the outcome, whether the call connected, its length in seconds, the note and the next follow-up.
  5. 5

    Send leads and updates into LumaKol

    For the other direction, pick LumaKol as the app of an action step.

    • Create Lead: Name and Phone number are required, and a number without a country code is read in your workspaceтАЩs country. A number that is already a lead is refused, so a Zap that runs twice adds the person once. Leave Assign to empty and your assignment rules pick the caller.
    • Update Lead: changes only the fields you fill in. It needs the Lead ID from an earlier step, such as a LumaKol trigger or Find Lead.
    • Add Note to Lead: writes a note on the leadтАЩs timeline, where the caller reads it before the next call.
    • Find Lead: looks a lead up by phone number, email or Your reference. A phone number also matches a leadтАЩs additional numbers.
  6. 6

    Find first, then create or update

    To keep another tool in step without duplicates, search before you write: Find Lead by phone or Your reference, then Update Lead with the Lead ID it returns. Zapier counts a Zap with a search and another step as a multi-step Zap, which needs a paid Zapier plan, and it does not publish a Zap whose last step is a search.

    рдЯреАрдк: Your reference takes an ID from your own system. Create Lead never adds a second lead with the same reference, so it is a good field to match on in a sync.
  7. 7

    Test, publish and check the runs

    Test each step in the editor, then publish the Zap. ZapierтАЩs Zap history lists every run with what LumaKol received and returned. In LumaKol, the leadтАЩs timeline shows what a Zap added, and Integrations тЖТ API & webhooks shows when the Zapier key was last used.

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  • LumaKol connected to Zapier with a key that carries only what Zapier needs
  • Zaps that start the moment a lead arrives, moves stage or gets a call outcome
  • Leads created, found and updated from the other apps you use, without duplicates

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Do I need a paid Zapier plan?+

Not for two-step Zaps: a LumaKol trigger with one action, or another appтАЩs trigger with one LumaKol action, runs on ZapierтАЩs free plan within its monthly task limit. A Zap with Find Lead and another step, or any Zap with more than two steps, needs a paid Zapier plan.

Zapier says the key is missing a permission. What do I change?+

The key lacks a permission that step needs, most often calls:read for New Call Outcome or users:read for the Assign to list. Open the key with Edit under Integrations тЖТ API & webhooks, tick the permission and save, then test the step again. The key stays the same.

Zapier says the API is available once the workspace is on a paid plan.+

API keys are created and used on paid plans only, so a workspace in its free trial cannot connect Zapier yet. Once a plan is active, create the key and connect as above.

Why did Create Lead fail for someone who is already a lead?+

Create Lead refuses a phone number that is already a lead, on purpose. Put Find Lead before it and update the lead it finds, or send Your reference with an ID from your own system.

How do I stop a Zap, or all of them?+

Turn a Zap off in Zapier and LumaKol stops sending its events. Revoke the key under Integrations тЖТ API & webhooks and every Zap that uses it stops at once; issue a new key and reconnect when you need them again.

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Two developers working at monitors with code open in a bright officeConnect your own software with the API and webhooksA key your tool uses to read and write leads and calls, and webhooks that push events to your own endpoint the moment they happen. Both live in Integrations тЖТ API & webhooks.9 рдорд┐рдирд┐рдЯреЗрд╡реЗрдмрдорд╛рд▓рдХ / рдЕреЕрдбрдорд┐рдиA shop owner smiling on a phone call while she types on a laptop in her studioConnect your lead sources to LumaKolEvery lead source LumaKol takes, sorted by how it connects: pulled from a marketplace, pushed to a private URL, forwarded from your mailbox or relayed by an automation tool. What each needs, how fast it is, and how to check the first lead arrived.10 рдорд┐рдирд┐рдЯреЗрд╡реЗрдмрдорд╛рд▓рдХ / рдЕреЕрдбрдорд┐рдирд▓рд╛рдХрдбреА рдЯреЗрдмрд▓рд╛рд╡рд░ рд░реЛрдкреЗ рдЖрдгрд┐ рд╡рд╣реНрдпрд╛рдВрдЪреНрдпрд╛ рдордзреНрдпреЗ рд▓реЕрдкрдЯреЙрдкрд╡рд░ рдареЗрд╡рд▓реЗрд▓рд╛ рд╣рд╛рдд; рд╕реНрдХреНрд░реАрдирд╡рд░ рдЦрд╛рд▓рдЪреНрдпрд╛ рдмрд╛рдЬреВрд▓рд╛ рдЯреЕрдм рдЕрд╕рд▓реЗрд▓реА рд╕реНрдкреНрд░реЗрдбрд╢реАрдЯGoogle Sheets рдордзреВрди рд▓реАрдбреНрд╕ рд╕рд┐рдВрдХ рдХрд░рд╛Google Sheets рдордзреАрд▓ рд╢реАрдЯ рд▓реАрдбреНрд╕рдЪрд╛ рд╕реНрд░реЛрдд рдореНрд╣рдгреВрди рдареЗрд╡рд╛: рддреА рдПрдХрджрд╛ рдЬреЛрдбрд╛, рддрд┐рдЪреЗ рдХреЙрд▓рдо рдореЕрдк рдХрд░рд╛, рдЖрдгрд┐ рдирд╡реАрди рдУрд│реА рд╕рд╛рдзрд╛рд░рдг рджрд░ 15 рдорд┐рдирд┐рдЯрд╛рдВрдиреА LumaKol рд▓реАрдбреНрд╕ рдмрдирддрд╛рдд. рдХреЙрд▓рдЪреЗ рдирд┐рдХрд╛рд▓ рдкреНрд░рддреНрдпреЗрдХ рдУрд│реАрдЪреНрдпрд╛ рд╢реЗрдЬрд╛рд░реА рдкрд░рдд рд▓рд┐рд╣рд┐рддрд╛ рдпреЗрддрд╛рдд.8 рдорд┐рдирд┐рдЯреЗрд╡реЗрдмрдорд╛рд▓рдХ / рдЕреЕрдбрдорд┐рдиA hand-drawn flowchart of boxes and arrows on paper with a markerAutomate lead handling with rulesWhen something happens to a lead, and it matches, LumaKol does the actions for you: passing on leads nobody called, chasing overdue follow-ups and tidying up after unanswered calls.7 рдорд┐рдирд┐рдЯреЗрд╡реЗрдмрдорд╛рд▓рдХ / рдЕреЕрдбрдорд┐рди

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